Support Board
Date/Time: Thu, 30 Oct 2025 16:30:07 +0000
data-feed disconnected
View Count: 239
| [2025-01-27 18:33:00] |
| GlasperlenSpieler - Posts: 21 |
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Dear all, recently, the data feed has occasionally been interrupted for no apparent reason. For clarification, I have added the message log of such an incident to the attachment. How can these interruptions be avoided? Thank you in advance for your help! |
 Screenshot 2025-01-24 175947.png / V - Attached On 2025-01-27 18:31:59 UTC - Size: 122.13 KB - 67 views |
| [2025-01-27 20:06:48] |
| Sierra_Chart Engineering - Posts: 21260 |
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This is just simply a connectivity issue. Refer to this setting to specify the server we have in Germany for CME real-time data: Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) The address is given in that section. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-27 20:06:53
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