Support Board
Date/Time: Thu, 04 Dec 2025 15:43:43 +0000
volume tools not working for crypto
View Count: 551
| [2025-01-06 08:19:40] |
| User849712 - Posts: 1 |
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most tools the require volume dont work even after trying to the best of my abilities and following instructions, got sierra chart for orderflow but number bars and cvd etc.. dont work maybe its crypto specific
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| [2025-01-06 16:10:07] |
| John - SC Support - Posts: 43275 |
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It is crypto specific. Refer to the following: Cryptocurrency / Bitcoin Data and Trading Services: Important: Volume at Price Studies with Cryptocurrency Symbols For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-11 05:27:00] |
| lion323 - Posts: 20 |
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Is there a fix for it ?
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| [2025-10-11 19:31:41] |
| Sierra_Chart Engineering - Posts: 21664 |
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We do not know what you are referring to?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-12 03:34:34] |
| lion323 - Posts: 20 |
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What I mean is will I face problems having tick charts and volume charts on Binance data to do analysis Will I have problems with orderflow indicators like CVD and volume profile and market profile for Binance data ? |
| [2025-10-13 15:20:35] |
| John - SC Support - Posts: 43275 |
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You may have issues. The data for crypto is very dense and therefore you need to adjust the Volume at Price Multiplier to get what you need as best you can.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-13 18:12:33] |
| lion323 - Posts: 20 |
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So if we setup the tick size to avoid this problem could we still get number bars and DOM for Binance data ?
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| [2025-10-13 19:10:20] |
| John - SC Support - Posts: 43275 |
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Refer to the following: Cryptocurrency / Bitcoin Data and Trading Services: Important: Volume at Price Studies with Cryptocurrency Symbols We can not say what will or will not work. You will have to try it for the symbols you want to view and see what works best for your situation. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-26 19:36:35] |
| lion323 - Posts: 20 |
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There is a chartbook file that I want to add in seirra chart But could I change the market to different for example if the chartbook was for futures market could I still have the same chartbook and layout for crypto ? |
| [2025-10-26 19:37:14] |
| lion323 - Posts: 20 |
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How could I add this chartbook file if possible and change the symbol with the same layout and everything
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| [2025-10-27 15:11:15] |
| John - SC Support - Posts: 43275 |
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This is just a matter of changing the symbol for the chart. Refer to the following: Changing the Symbol of a Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-27 15:41:28] |
| lion323 - Posts: 20 |
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I don’t now how to add the chartbook file But don’t know how to add it to my seirra chart I have the chartbook file But the problem is how can I add it and save it into my seirra chart ? |
| [2025-10-27 15:57:39] |
| John - SC Support - Posts: 43275 |
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Refer to the following, starting at Step #7: Chartbooks (Workspaces): Sharing a Chartbook with Another User or Copying it to Another Installation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-20 02:50:52] |
| lion323 - Posts: 20 |
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When I change my serivce package to disabled will it be paused ?
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| [2025-11-20 15:28:56] |
| John - SC Support - Posts: 43275 |
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When I change my serivce package to disabled will it be paused ?
No. When you change your package selection to "Disabled" this is setting the renewal for your account to be "Disabled". It has no impact on the current package you have available. We do give refunds for Usage Time in whole month (31 day) increments, so if you have more than 31 days available, we can refund these whole month increments back to your Services Surplus. If you want, we can then issue a refund for your Services Surplus balance back to your payment method, less a $5.00 processing fee. To have us issue a refund, please post in the Account Support Tickets making this request. You can access the Account Support Tickets at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets You can view our Refund Policy at the following link: Sierra Chart Purchase and License Information: Refunds -- Please start a new thread for questions that are unrelated to the original posting. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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