Support Board
Date/Time: Thu, 30 Oct 2025 05:33:34 +0000
limit orders
View Count: 202
| [2024-12-16 15:05:44] |
| FuturesOutlier - Posts: 2 |
|
Hi, I am currently trading using evaluation accounts with Topstep. I use sierra chart denali data, so in data trade settings i only fill out my trading username and password. Since the ES has rolled over to the new contract ESH.5CME{M}, it now says historical data skipped and does not show me and charts or any market depth on the DOM. If i fill out market data and historical in data trade settings, i am able to see the charts and DOM, however it does not show me the limmit orders on the DOM. How do i fix this? Thank you |
| [2024-12-16 18:39:36] |
| John - SC Support - Posts: 42648 |
|
You have not recently connected to your live, funded, futures trading account, therefore your "Verified Until" date is in the past and you are not able to get the real-time data for the CME Group from our Denali Exchange Data Feed. Follow these instructions to connect to your live, funded, futures trading account: Denali Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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