Support Board
Date/Time: Tue, 06 May 2025 22:35:18 +0000
Keine daten
View Count: 112
| [2024-12-04 11:55:26] |
| mchoppla - Posts: 20 |
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Hallo ich habe in SC mein AMP konto verbunden über den datenfeed aber bekomme leider keine daten obwohl die verbindung aktiv ist. konnen sie mir bitte helfen?
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| [2024-12-04 18:17:12] |
| John - SC Support - Posts: 39675 |
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Everything on your account looks good, so you should be getting real-time data for any instrument traded on the CME Group. If you are still having a problem with this, then please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. -- Separately, we want to point out that you have the following three exchanges active: - Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts - CME with Market Depth for Non-Professional Trading Accounts - CME Non-Professional Top-of-Book You do not need to have the "CME Non-Professional Top-of-Book" exchange active. The other two will allow you to get data for all instruments on the CME Group, but also get the Market Depth data for instruments specifically traded on the CME exchange. You can change your exchange selections at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-04 18:17:45
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