Support Board
Date/Time: Thu, 06 Nov 2025 06:59:24 +0000
real time data
View Count: 286
| [2024-10-10 13:24:53] |
| User906669 - Posts: 3 |
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After not being able to trade for several weeks, I have lost my real time data. Connections are fine, but delayed due to inability to connect while inactive. How do I reactivate real time data.
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| [2024-10-10 15:37:28] |
| John - SC Support - Posts: 42801 |
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You need to connect to your live, funded, futures trading account as your "Verified Until" date is showing as "2024-09-25". When you connect to your live account, this will update to 30 days in the future. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You can view your "Verified Until" date at the following link to ensure that it updates: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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