Support Board
Date/Time: Wed, 02 Jul 2025 06:06:57 +0000
No streaming data from BINANCE nor BITFINEX
View Count: 308
| [2024-08-15 07:16:39] |
| Straddle1428 - Posts: 34 |
|
yesterday it was intermittent but today its just dead. please fix the streaming data for the SC Data - All Services feed. my log: 2024-08-15 07:08:16.173 | Trade activity files set size: 211 2024-08-15 07:08:16.262 | Reading Internal Order ID file. 2024-08-15 07:08:16.264 | Reading Trade Orders file. 2024-08-15 07:08:16.265 | Reading Trade Positions file. 2024-08-15 07:08:16.265 | Reading Trade Account Data files. 2024-08-15 07:08:16.266 | Software version: 2668 64-bit 2024-08-15 07:08:16.266 | Primary Thread ID: 996 2024-08-15 07:08:16.266 | Usage end date: 2024-09-07 2024-08-15 07:08:16.266 | Enabled for: Advanced Features 2. 2024-08-15 07:08:16.266 | Enabled for: Sierra Chart Historical Data Service. 2024-08-15 07:08:16.266 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-08-15 07:08:16.266 | Enabled for: Delayed Denali Exchange Data Feed. 2024-08-15 07:08:16.266 | Enabled for exchange2: CME (Trading Account Required) 2024-08-15 07:08:16.266 | Enabled for exchange2: CBOT (Trading Account Required) 2024-08-15 07:08:16.266 | Enabled for exchange2: COMEX (Trading Account Required) 2024-08-15 07:08:16.266 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-08-15 07:08:16.266 | Enabled for exchange2: US Equities Consolidated Tape 2024-08-15 07:08:16.267 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-08-15 07:08:16.267 | Current selected Data/Trading service: SC Data - All Services 2024-08-15 07:08:16.267 | Custom symbol settings values: enabled 2024-08-15 07:08:16.267 | Chart Update Interval: 500 2024-08-15 07:08:16.267 | Intraday Data Storage Time Unit: 1 2024-08-15 07:08:16.267 | Time Zone: +00:00:00 (UTC+00) 2024-08-15 07:08:16.267 | 2024-08-15 07:08:16 Local computer time in UTC 2024-08-15 07:08:16.267 | 2024-08-15 07:08:16 Local computer time in SC Time Zone 2024-08-15 07:08:16.267 | 2024-08-15 07:08:15 Server time in UTC 2024-08-15 07:08:16.267 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-08-15 07:08:16.267 | Program path: C:\SierraChart2\ 2024-08-15 07:08:16.267 | Data Files path: C:\SierraChart2\Data\ 2024-08-15 07:08:16.267 | OS Version Number: 10.0 2024-08-15 07:08:16.267 | Locale Setting: C 2024-08-15 07:08:16.267 | DLLs: UserContributedStudies_64.dll 2024-08-15 07:08:16.267 | Allowed protected custom studies: 2024-08-15 07:08:16.267 | Crash reporter started: true 2024-08-15 07:08:16.267 | 2024-08-15 07:08:16.267 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2024-08-15 07:08:16.293 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-08-15 07:08:16.698 | Received 5 login tokens. 2024-08-15 07:08:17.373 | Symbol settings MD5 received. Request ID: 1. 2024-08-15 07:08:17.374 | Requested symbol settings for service code scdataallservices. Request ID: 2. 2024-08-15 07:08:18.767 | Requested user files to download. 2024-08-15 07:08:18.991 | Symbol settings received. Request ID: 2. 2024-08-15 07:08:20.768 | 2024-08-15 07:08:20.768 | SC Data - All Services | Connected to server complete. 2024-08-15 07:08:20.768 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-08-15 07:08:23.970 | Files to Open on Startup | Opening file: Crypto.Cht 2024-08-15 07:08:24.003 | BTCUSDT-BINANCE Daily #1 | Reloading chart. 2024-08-15 07:08:24.022 | ETHUSDT-BINANCE Daily #2 | Reloading chart. 2024-08-15 07:08:24.057 | SOLUSDT-BINANCE Daily #3 | Reloading chart. 2024-08-15 07:08:24.073 | JUPUSDT-BINANCE Daily #4 | Reloading chart. 2024-08-15 07:08:24.092 | BTCUSDT-BINANCE 5 Min #5 | Reloading chart. 2024-08-15 07:08:24.104 | BTCUSDT-BINANCE Daily #1 | Chart data loading complete. 2024-08-15 07:08:24.109 | ETHUSDT-BINANCE Daily #2 | Chart data loading complete. 2024-08-15 07:08:24.114 | SOLUSDT-BINANCE Daily #3 | Chart data loading complete. 2024-08-15 07:08:24.119 | JUPUSDT-BINANCE Daily #4 | Chart data loading complete. 2024-08-15 07:08:24.416 | + Loading additional symbol data. 2024-08-15 07:08:24.502 | Using symbol data fast lookup vector 2024-08-15 07:08:24.502 | SC Data with Depth | Starting real-time market data updates for: BTCUSDT-BINANCE. ID: 1 Service code: binance_cryptocurrency.exchange.data 2024-08-15 07:08:24.504 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2024-08-15 07:08:24.505 | DTC Client socket (7) | Creating socket. 2024-08-15 07:08:24.505 | DTC Client socket (7) | New receive buffer size: 5242880 2024-08-15 07:08:24.505 | DTC Client socket (7) | Connecting to IP: 69.39.70.241. 2024-08-15 07:08:24.506 | SC Data with Depth | Requesting security definition data for: BTCUSDT-BINANCE. ID: 1 2024-08-15 07:08:24.521 | SC Data with Depth | Starting real-time market data updates for: ETHUSDT-BINANCE. ID: 2 Service code: binance_cryptocurrency.exchange.data 2024-08-15 07:08:24.521 | SC Data with Depth | Requesting security definition data for: ETHUSDT-BINANCE. ID: 2 2024-08-15 07:08:24.546 | + Loading additional symbol data. 2024-08-15 07:08:24.555 | SC Data with Depth | Starting real-time market data updates for: SOLUSDT-BINANCE. ID: 3 Service code: binance_cryptocurrency.exchange.data 2024-08-15 07:08:24.555 | SC Data with Depth | Requesting security definition data for: SOLUSDT-BINANCE. ID: 3 2024-08-15 07:08:24.572 | SC Data with Depth | Starting real-time market data updates for: JUPUSDT-BINANCE. ID: 4 Service code: binance_cryptocurrency.exchange.data 2024-08-15 07:08:24.572 | SC Data with Depth | Requesting security definition data for: JUPUSDT-BINANCE. ID: 4 2024-08-15 07:08:24.594 | Starting DelayedDownloadMonitoringTimer 2024-08-15 07:08:24.594 | Starting HDTimeoutTimer 2024-08-15 07:08:24.594 | Added historical Intraday data request for BTCUSDT-BINANCE to the queue. 2024-08-15 07:08:24.594 | Intraday data recording state for symbol BTCUSDT-BINANCE is set to download 'Pending'. 2024-08-15 07:08:24.595 | Triggering next historical data download in queue. 2024-08-15 07:08:24.595 | Delaying start of download for BTCUSDT-BINANCE. 2024-08-15 07:08:24.676 | + Loading additional symbol data. 2024-08-15 07:08:24.720 | SC Data with Depth | Network connection to server complete. 2024-08-15 07:08:24.720 | SC Data with Depth | Starting socket receive thread. 2024-08-15 07:08:24.720 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2024-08-15 07:08:24.743 | Added historical Intraday data request for ETHUSDT-BINANCE to the queue. 2024-08-15 07:08:24.743 | Intraday data recording state for symbol ETHUSDT-BINANCE is set to download 'Pending'. 2024-08-15 07:08:24.743 | Triggering next historical data download in queue. 2024-08-15 07:08:24.743 | BTCUSDT-BINANCE[M] 5 Min #5 | Started historical data download for additional symbol ETHUSDT-BINANCE. Download ID: 2 2024-08-15 07:08:24.744 | Added historical Intraday data request for SOLUSDT-BINANCE to the queue. 2024-08-15 07:08:24.744 | Intraday data recording state for symbol SOLUSDT-BINANCE is set to download 'Pending'. 2024-08-15 07:08:24.744 | BTCUSDT-BINANCE[M] 5 Min #5 | Started historical data download for additional symbol SOLUSDT-BINANCE. Download ID: 3 2024-08-15 07:08:24.744 | Added historical Intraday data request for JUPUSDT-BINANCE to the queue. 2024-08-15 07:08:24.744 | Intraday data recording state for symbol JUPUSDT-BINANCE is set to download 'Pending'. 2024-08-15 07:08:24.744 | BTCUSDT-BINANCE[M] 5 Min #5 | Started historical data download for additional symbol JUPUSDT-BINANCE. Download ID: 4 2024-08-15 07:08:24.745 | BTCUSDT-BINANCE[M] 5 Min #5 | Chart data loading complete. 2024-08-15 07:08:24.945 | SC Data with Depth | Setting DTC encoding to Binary VLS 2024-08-15 07:08:24.945 | SC Data with Depth | Sending logon request message. 2024-08-15 07:08:25.725 | SC Data with Depth | Received logon response. 2024-08-15 07:08:25.725 | SC Data with Depth | Server Name: SC Realtime Server. 2024-08-15 07:08:25.726 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2024-08-15 07:08:25.726 | SC Data with Depth | Successfully connected. 2024-08-15 07:08:25.726 | SC Data with Depth | Trading is not supported. 2024-08-15 07:08:25.726 | SC Data with Depth | MarketDepthIsSupported: 1 2024-08-15 07:08:25.726 | SC Data with Depth | Restarting real-time data updates for symbol: BTCUSDT-BINANCE 2024-08-15 07:08:25.726 | SC Data with Depth | Restarting real-time data updates for symbol: ETHUSDT-BINANCE 2024-08-15 07:08:25.726 | SC Data with Depth | Restarting real-time data updates for symbol: JUPUSDT-BINANCE 2024-08-15 07:08:25.726 | SC Data with Depth | Restarting real-time data updates for symbol: SOLUSDT-BINANCE 2024-08-15 07:08:26.040 | SC Data with Depth | Setting external service identifier for symbol BTCUSDT-BINANCE to 920 2024-08-15 07:08:26.040 | SC Data with Depth | Received security definition for symbol BTCUSDT-BINANCE 2024-08-15 07:08:26.040 | SC Data with Depth | Setting external service identifier for symbol ETHUSDT-BINANCE to 3 2024-08-15 07:08:26.040 | SC Data with Depth | Received security definition for symbol ETHUSDT-BINANCE 2024-08-15 07:08:26.040 | SC Data with Depth | Setting external service identifier for symbol JUPUSDT-BINANCE to 313 2024-08-15 07:08:26.040 | SC Data with Depth | Received security definition for symbol JUPUSDT-BINANCE 2024-08-15 07:08:26.040 | SC Data with Depth | Setting external service identifier for symbol SOLUSDT-BINANCE to 2180 2024-08-15 07:08:26.040 | SC Data with Depth | Received security definition for symbol SOLUSDT-BINANCE 2024-08-15 07:08:31.595 | HD Request # 1 | Downloading Intraday chart data for BTCUSDT-BINANCE to the file BTCUSDT-BINANCE.scid. Service: binance_cryptocurrency.exchange.data 2024-08-15 07:08:31.595 | HD Request # 1 | Download start date-time: 2024-08-15 00:00:01.000000. File last date-time: 2024-08-15 00:00:01.000000 2024-08-15 07:08:31.595 | HD Request # 1 | Using server: ds12.sierracharts.com port 10149 2024-08-15 07:08:31.595 | Socket (9) | Creating socket. 2024-08-15 07:08:31.595 | Socket (9) | New receive buffer size: 5242880 2024-08-15 07:08:31.596 | Socket (9) | Connecting to IP: 69.39.70.241. 2024-08-15 07:08:32.031 | HD Request # 1 | Setting DTC encoding to Binary VLS 2024-08-15 07:08:32.031 | HD Request # 1 | Sending historical data logon request message. 2024-08-15 07:08:32.717 | HD Request # 1 | Requesting Intraday data. Start date-time: 2024-08-15 00:00:01. Record interval: 1. Symbol: BTCUSDT-BINANCE 2024-08-15 07:08:32.929 | HD Request # 1 | Decompressing data. 2024-08-15 07:08:33.147 | HD Request # 1 | Receiving Intraday data for BTCUSDT-BINANCE starting at 2024-08-14 11:55:53.000000 2024-08-15 07:08:33.566 | Socket (9) | CloseSocket call. 2024-08-15 07:08:33.566 | Socket (9) | Shutdown started. Waiting for graceful close. 2024-08-15 07:08:33.566 | Historical data download thread signaled to stop. 2024-08-15 07:08:33.566 | HD Request # 1 | Received 996 Intraday data records from 2024-08-14 11:55:53.000000 to 2024-08-14 12:48:25.000000 (52.5 minutes. Delay: 18.3 hours) and wrote 0 records for BTCUSDT-BINANCE 2024-08-15 07:08:33.566 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2024-08-15 00:00:01.000000 2024-08-15 07:08:33.566 | HD Request # 1 | Completion time: 2s. 2024-08-15 07:08:33.566 | HD Request # 1 | Intraday data download complete for BTCUSDT-BINANCE. Unique request ID: 1 2024-08-15 07:08:33.566 | Removing historical data download ID 1. 2024-08-15 07:08:33.566 | Real-time Intraday chart data file updates started for BTCUSDT-BINANCE 2024-08-15 07:08:33.566 | Opened cached Intraday file: C:\SierraChart2\Data\BTCUSDT-BINANCE.scid. Thread ID: 996 2024-08-15 07:08:33.566 | Intraday chart data file opened for BTCUSDT-BINANCE 2024-08-15 07:08:33.566 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2024-08-15 07:08:33.566 | 2024-08-15 07:08:33.566 | Triggering next historical data download in queue. 2024-08-15 07:08:33.566 | HD Request # 2 | Downloading Intraday chart data for ETHUSDT-BINANCE to the file ETHUSDT-BINANCE.scid. Service: binance_cryptocurrency.exchange.data 2024-08-15 07:08:33.566 | HD Request # 2 | Download start date-time: 2024-08-15 00:00:01.000000. File last date-time: 2024-08-15 00:00:01.000000 2024-08-15 07:08:33.567 | HD Request # 2 | Using server: ds13-2.sierracharts.com port 10150 2024-08-15 07:08:33.567 | Socket (10) | Creating socket. 2024-08-15 07:08:33.568 | Socket (10) | New receive buffer size: 5242880 2024-08-15 07:08:33.568 | Socket (10) | Connecting to IP: 64.158.105.203. 2024-08-15 07:08:33.775 | Socket (9) | Socket gracefully closed by remote side. 2024-08-15 07:08:33.775 | Socket (9) | Closed. 2024-08-15 07:08:34.102 | HD Request # 2 | Setting DTC encoding to Binary VLS 2024-08-15 07:08:34.102 | HD Request # 2 | Sending historical data logon request message. 2024-08-15 07:08:35.050 | HD Request # 2 | Requesting Intraday data. Start date-time: 2024-08-15 00:00:01. Record interval: 1. Symbol: ETHUSDT-BINANCE 2024-08-15 07:08:35.300 | HD Request # 2 | Decompressing data. 2024-08-15 07:08:35.549 | HD Request # 2 | Receiving Intraday data for ETHUSDT-BINANCE starting at 2024-08-15 00:00:01.000000 2024-08-15 07:08:35.550 | Socket (10) | CloseSocket call. 2024-08-15 07:08:35.550 | Socket (10) | Shutdown started. Waiting for graceful close. 2024-08-15 07:08:35.550 | Historical data download thread signaled to stop. 2024-08-15 07:08:35.550 | HD Request # 2 | Timestamp of first Intraday data file record written: 2024-08-15 00:00:01.000000. 2024-08-15 07:08:35.551 | HD Request # 2 | Received 1 Intraday data record from 2024-08-15 00:00:01.000000 to 2024-08-15 00:00:01.000000 (0.0 seconds. Delay: 7.1 hours) and wrote 1 record for ETHUSDT-BINANCE 2024-08-15 07:08:35.551 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2024-08-15 00:00:01.000000 2024-08-15 07:08:35.551 | HD Request # 2 | Completion time: 2s. 2024-08-15 07:08:35.551 | HD Request # 2 | Intraday data download complete for ETHUSDT-BINANCE. Unique request ID: 2 2024-08-15 07:08:35.551 | Removing historical data download ID 2. 2024-08-15 07:08:35.551 | Real-time Intraday chart data file updates started for ETHUSDT-BINANCE 2024-08-15 07:08:35.551 | Opened cached Intraday file: C:\SierraChart2\Data\ETHUSDT-BINANCE.scid. Thread ID: 996 2024-08-15 07:08:35.551 | Intraday chart data file opened for ETHUSDT-BINANCE 2024-08-15 07:08:35.551 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2024-08-15 07:08:35.551 | BTCUSDT-BINANCE[M] 5 Min #5 | Historical data download for additional symbol ETHUSDT-BINANCE with ID 2 has completed. 2024-08-15 07:08:35.551 | 2024-08-15 07:08:35.551 | Triggering next historical data download in queue. 2024-08-15 07:08:35.551 | HD Request # 3 | Downloading Intraday chart data for SOLUSDT-BINANCE to the file SOLUSDT-BINANCE.scid. Service: binance_cryptocurrency.exchange.data 2024-08-15 07:08:35.551 | HD Request # 3 | Download start date-time: 2024-08-14 17:35:52.000000. File last date-time: 2024-08-14 17:35:52.000000 2024-08-15 07:08:35.551 | HD Request # 3 | Using server: ds4.sierracharts.com port 10149 2024-08-15 07:08:35.552 | Socket (9) | Creating socket. 2024-08-15 07:08:35.552 | Socket (9) | New receive buffer size: 5242880 2024-08-15 07:08:35.553 | Socket (9) | Connecting to IP: 67.214.125.7. 2024-08-15 07:08:35.798 | Socket (10) | Socket gracefully closed by remote side. 2024-08-15 07:08:35.798 | Socket (10) | Closed. 2024-08-15 07:08:35.971 | HD Request # 3 | Setting DTC encoding to Binary VLS 2024-08-15 07:08:35.971 | HD Request # 3 | Sending historical data logon request message. 2024-08-15 07:08:36.653 | HD Request # 3 | Requesting Intraday data. Start date-time: 2024-08-14 17:35:52. Record interval: 1. Symbol: SOLUSDT-BINANCE 2024-08-15 07:08:36.863 | HD Request # 3 | Decompressing data. 2024-08-15 07:08:36.912 | HD Request # 3 | Receiving Intraday data for SOLUSDT-BINANCE starting at 2024-08-14 17:35:52.000000 2024-08-15 07:08:38.143 | Socket (9) | CloseSocket call. 2024-08-15 07:08:38.143 | Socket (9) | Shutdown started. Waiting for graceful close. 2024-08-15 07:08:38.143 | Historical data download thread signaled to stop. 2024-08-15 07:08:38.144 | HD Request # 3 | Timestamp of first Intraday data file record written: 2024-08-14 17:35:52.000000. 2024-08-15 07:08:38.144 | HD Request # 3 | Received 15499 Intraday data records from 2024-08-14 17:35:52.000000 to 2024-08-15 00:00:01.000000 (6.4 hours. Delay: 7.1 hours) and wrote 15499 records for SOLUSDT-BINANCE 2024-08-15 07:08:38.145 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2024-08-15 00:00:01.000000 2024-08-15 07:08:38.145 | HD Request # 3 | Completion time: 3s. 2024-08-15 07:08:38.145 | HD Request # 3 | Intraday data download complete for SOLUSDT-BINANCE. Unique request ID: 3 2024-08-15 07:08:38.145 | Removing historical data download ID 3. 2024-08-15 07:08:38.145 | Real-time Intraday chart data file updates started for SOLUSDT-BINANCE 2024-08-15 07:08:38.145 | Opened cached Intraday file: C:\SierraChart2\Data\SOLUSDT-BINANCE.scid. Thread ID: 996 2024-08-15 07:08:38.145 | Intraday chart data file opened for SOLUSDT-BINANCE 2024-08-15 07:08:38.145 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2024-08-15 07:08:38.145 | BTCUSDT-BINANCE[M] 5 Min #5 | Historical data download for additional symbol SOLUSDT-BINANCE with ID 3 has completed. 2024-08-15 07:08:38.145 | 2024-08-15 07:08:38.145 | Triggering next historical data download in queue. 2024-08-15 07:08:38.145 | HD Request # 4 | Downloading Intraday chart data for JUPUSDT-BINANCE to the file JUPUSDT-BINANCE.scid. Service: binance_cryptocurrency.exchange.data 2024-08-15 07:08:38.145 | HD Request # 4 | Download start date-time: 2024-08-15 07:06:26.000000. File last date-time: 2024-08-15 07:06:26.000000 2024-08-15 07:08:38.145 | HD Request # 4 | Using server: ds12.sierracharts.com port 10150 2024-08-15 07:08:38.145 | Socket (10) | Creating socket. 2024-08-15 07:08:38.146 | Socket (10) | New receive buffer size: 5242880 2024-08-15 07:08:38.146 | Socket (10) | Connecting to IP: 69.39.70.241. 2024-08-15 07:08:38.348 | Socket (9) | Socket gracefully closed by remote side. 2024-08-15 07:08:38.348 | Socket (9) | Closed. 2024-08-15 07:08:38.588 | HD Request # 4 | Setting DTC encoding to Binary VLS 2024-08-15 07:08:38.588 | HD Request # 4 | Sending historical data logon request message. 2024-08-15 07:08:39.278 | HD Request # 4 | Requesting Intraday data. Start date-time: 2024-08-15 07:06:26. Record interval: 1. Symbol: JUPUSDT-BINANCE 2024-08-15 07:08:39.488 | HD Request # 4 | Decompressing data. 2024-08-15 07:08:39.695 | HD Request # 4 | Receiving Intraday data for JUPUSDT-BINANCE starting at 2024-08-15 07:06:26.000000 2024-08-15 07:08:39.697 | Socket (10) | CloseSocket call. 2024-08-15 07:08:39.697 | Socket (10) | Shutdown started. Waiting for graceful close. 2024-08-15 07:08:39.697 | Historical data download thread signaled to stop. 2024-08-15 07:08:39.697 | HD Request # 4 | Timestamp of first Intraday data file record written: 2024-08-15 07:06:26.000000. 2024-08-15 07:08:39.697 | HD Request # 4 | Received 19 Intraday data records from 2024-08-15 07:06:26.000000 to 2024-08-15 07:08:21.000000 (115.0 seconds. Delay: 18.7 seconds) and wrote 19 records for JUPUSDT-BINANCE 2024-08-15 07:08:39.698 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2024-08-15 07:08:21.000000 2024-08-15 07:08:39.698 | HD Request # 4 | Completion time: 1s. 2024-08-15 07:08:39.698 | HD Request # 4 | Intraday data download complete for JUPUSDT-BINANCE. Unique request ID: 4 2024-08-15 07:08:39.698 | Removing historical data download ID 4. 2024-08-15 07:08:39.698 | Real-time Intraday chart data file updates started for JUPUSDT-BINANCE 2024-08-15 07:08:39.698 | Opened cached Intraday file: C:\SierraChart2\Data\JUPUSDT-BINANCE.scid. Thread ID: 996 2024-08-15 07:08:39.698 | Intraday chart data file opened for JUPUSDT-BINANCE 2024-08-15 07:08:39.698 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2024-08-15 07:08:39.698 | BTCUSDT-BINANCE[M] 5 Min #5 | Historical data download for additional symbol JUPUSDT-BINANCE with ID 4 has completed. 2024-08-15 07:08:39.698 | 2024-08-15 07:08:39.698 | No download requests in the queue to start downloads for. 2024-08-15 07:08:39.905 | Socket (10) | Socket gracefully closed by remote side. 2024-08-15 07:08:39.905 | Socket (10) | Closed. 2024-08-15 07:08:40.092 | BTCUSDT-BINANCE[M] 5 Min #5 | Reloading chart. 2024-08-15 07:08:40.415 | + Loading additional symbol data. | Number times message added: 2 2024-08-15 07:08:40.755 | BTCUSDT-BINANCE[M] 5 Min #5 | Chart data loading complete. 2024-08-15 07:10:39.993 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Timed out waiting for shutdown. Performing an immediate socket close. 2024-08-15 07:10:39.993 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-08-15 07:10:39.993 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Timed out waiting for shutdown. Performing an immediate socket close. 2024-08-15 07:10:39.993 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Timed out waiting for shutdown. Performing an immediate socket close. 2024-08-15 07:10:39.993 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Timed out waiting for shutdown. Performing an immediate socket close. 2024-08-15 07:10:39.994 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (6) | Timed out waiting for shutdown. Performing an immediate socket close. 2024-08-15 07:11:09.994 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Deleting network socket now after delay. 2024-08-15 07:14:16.634 | Sierra Chart account data changed. Requesting updated account information. 2024-08-15 07:14:17.598 | Successfully processed Sierra Chart account data. 2024-08-15 07:14:17.598 | Requested user files to download. Date Time Of Last Edit: 2024-08-15 07:17:10
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| [2024-08-15 09:22:05] |
| DimonS - Posts: 20 |
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+1
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| [2024-08-15 13:26:46] |
| Sierra_Chart Engineering - Posts: 20036 |
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We do not observe any problems at this time with either the Binance or Bitfinex data feeds on any of the servers. If you still have a problem we just need to know one of the symbols you have an issue with. Just one symbol only and we will check it across the servers. We were aware of problems yesterday with the Binance data feed. But this was a Binance issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-15 13:27:17
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| [2024-08-15 13:49:06] |
| Straddle1428 - Posts: 34 |
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well, see my posted log for symbols. thatswhy i posted it
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| [2024-08-15 13:52:57] |
| Straddle1428 - Posts: 34 |
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fwiw, its still not working here.
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| [2024-08-15 14:25:07] |
| Straddle1428 - Posts: 34 |
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looks like we are back. thanks. maybe introduce a watchdog to prevent those long down times looking forward to a backfill of the missing data |
| [2024-08-15 14:25:43] |
| Sierra_Chart Engineering - Posts: 20036 |
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We did check one of the symbols in the log and we saw data across all servers . We checked another now and we saw the problem: BTCUSDT-BINANCE. This is now resolved. You can expect ongoing issues with Binance. Binance is a substandard data feed. Expect problems. The backfill will be done, at the end of day. We have done everything we can, everything like this and there are still issues: maybe introduce a watchdog to prevent those long down times The individual socket connection is monitored for data and if there is no data there is a reconnect in about two minutes. Maybe some symbols on the socket connection deliver data and not others and this is why it does not work. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-15 14:26:49
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| [2024-08-15 14:29:37] |
| Straddle1428 - Posts: 34 |
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it was working for a few secs now its back to BTCUSDT-BINANCE being the only one working for me. 2024-08-15 07:08:24.109 | ETHUSDT-BINANCE Daily #2 | Chart data loading complete. 2024-08-15 07:08:24.114 | SOLUSDT-BINANCE Daily #3 | Chart data loading complete. 2024-08-15 07:08:24.119 | JUPUSDT-BINANCE Daily #4 | Chart data loading complete. these 3 are still not ticking |
| [2024-08-15 14:30:27] |
| Straddle1428 - Posts: 34 |
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This is now resolved. You can expect ongoing issues with Binance. Binance is a substandard data feed. Expect problems.
what crypto feed should i use then? |
| [2024-08-15 15:00:50] |
| Straddle1428 - Posts: 34 |
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works now, thanks. still, the question remains, if binance is shit, which crypto feed shall i use. although i was under the impression that all crypto exchanges use web standards like websocket streams.. so, i am not sure whats shit with those. the entire internet works with this. |
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