Login Page - Create Account

Support Board


Date/Time: Wed, 02 Jul 2025 07:43:31 +0000



Post From: No streaming data from BINANCE nor BITFINEX

[2024-08-15 14:25:43]
Sierra_Chart Engineering - Posts: 20036
We did check one of the symbols in the log and we saw data across all servers . We checked another now and we saw the problem: BTCUSDT-BINANCE.

This is now resolved. You can expect ongoing issues with Binance. Binance is a substandard data feed. Expect problems.

The backfill will be done, at the end of day.

We have done everything we can, everything like this and there are still issues:

maybe introduce a watchdog to prevent those long down times

The individual socket connection is monitored for data and if there is no data there is a reconnect in about two minutes. Maybe some symbols on the socket connection deliver data and not others and this is why it does not work.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-08-15 14:26:49