Support Board
Date/Time: Wed, 05 Nov 2025 09:29:13 +0000
Data accuracy
View Count: 408
| [2024-07-30 20:02:16] |
| User528164 - Posts: 5 |
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Good day, My problem is that as you can see the data is not correct. The problem arises when I want to look back more than 45 days. I've already increased the time span under chart settings. But then it only appears to me as shown in the picture. I am using 1 Tick data. What am I doing wrong? |
 not clear.PNG / V - Attached On 2024-07-30 20:00:53 UTC - Size: 26.36 KB - 110 views |
| [2024-07-30 22:03:30] |
| Sierra_Chart Engineering - Posts: 21315 |
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Refer to: Continuous Futures Contract Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-31 09:47:32] |
| User528164 - Posts: 5 |
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I have adopted the settings from the site. However, nothing has changed on the chart. I have the exp. June chart opened and it now shows me correctly. But there has to be another way?
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| [2024-07-31 12:56:33] |
| Sierra_Chart Engineering - Posts: 21315 |
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Provide an image of the chart, showing the area of the issue, by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-31 13:23:21] |
| User528164 - Posts: 5 |
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on my first message is a picture
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| [2024-07-31 13:37:16] |
| Sierra_Chart Engineering - Posts: 21315 |
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That image has no relevancy any longer. We need to see a current image of the chart. After setting it to a Continuous Futures Contract chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-02 09:54:42] |
| User528164 - Posts: 5 |
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Okey. I got it, now it works.
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