Support Board
Date/Time: Tue, 04 Nov 2025 15:21:13 +0000
Volume based bars are different across different systems
View Count: 556
| [2024-06-12 13:38:38] |
| User806682 - Posts: 22 |
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Hello, I have Sierra Chart installed in 2 different systems, both with the exact same "Global Settings > General Settings", "Global Settings Data/Trade Service Settings", and "Chart Settings". Yet, when I open the same chart with the same configuration the bar values are slightly different and I'm curious why this could happen and how I could remedy it. I'm attaching 2 screenshots so that you can see the issue. You'll notice that each image has both systems in the same screenshot side-by-side. The images are labeled "System 1" or "System 2", and I show the "Tool Values", specifically pointing to "# of Trades" as these values are the same at the bar for the session start, but then they are different in later bars. I am using Denali. Thanks for your help. |
 bar1-example.jpeg - Attached On 2024-06-12 13:37:46 UTC - Size: 540.02 KB - 131 views bar2-example.jpeg - Attached On 2024-06-12 13:37:50 UTC - Size: 671.39 KB - 116 views |
| [2024-06-12 16:10:14] |
| John - SC Support - Posts: 42753 |
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You do not have the same bar in scope in your "bar2-example" image. In the chart on the left the bar has a Start Time of "2023-04-03 03:55:55:063007" whereas the chart on the right has a Start Time of "2024-06-10 18:00:00:000000".
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| [2024-06-13 00:36:59] |
| User806682 - Posts: 22 |
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Thanks for the quick reply. I apologize for the mistake on the screenshot. After I sent this message, I deleted all my data from both machines, and now they're the same. |
| [2024-06-13 00:59:06] |
| Sierra_Chart Engineering - Posts: 21303 |
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For more information about this kind of issue in particular with variable timeframe bars, refer to: Working With Charts: Resolving Differences of Chart Bars Between Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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