Support Board
Date/Time: Thu, 18 Dec 2025 17:08:37 +0000
MNQ symbol Data missing
View Count: 502
| [2024-05-23 18:04:25] |
| User301641 - Posts: 14 |
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I am missing data for MNQ symbol data from 24th April to today. I have tried Edit - Delete and Download several times but it's still same.
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 Missing data MNQ.jpg / V - Attached On 2024-05-23 18:03:30 UTC - Size: 53.48 KB - 127 views Attachment Deleted. |
| [2024-05-23 19:25:07] |
| John - SC Support - Posts: 43538 |
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Please make sure you are following these instructions to download the data for a Continuous Futures Contract: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-23 19:49:30] |
| User301641 - Posts: 14 |
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I had tried each step in that link. I have again followed the steps but the problem is getting worse. Now I don't have data from 11-MArch to today. Screenshot enclosed.
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| Missing data MNQ_2.jpg / V - Attached On 2024-05-23 19:49:23 UTC - Size: 57.46 KB - 133 views |
| [2024-05-23 20:14:50] |
| Sierra_Chart Engineering - Posts: 21870 |
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Follow the instructions here to improve the download performance in case there are download failures: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance And then re-download the data again for both the March and June contract months: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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