Support Board
Date/Time: Tue, 04 Nov 2025 03:17:56 +0000
No connection to data feed
View Count: 303
| [2024-02-26 20:04:48] |
| User423198 - Posts: 7 |
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Pls check whats going on with my account that I can not connect at all for 3hours Everything looks good but nothing could be downloaded. I reinstalled sierra few times on different computers but nothing helps. Thanks for you help in advance |
| [2024-02-26 21:12:26] |
| Sierra_Chart Engineering - Posts: 21298 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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