Support Board
Date/Time: Sat, 12 Jul 2025 17:36:10 +0000
A problem with opening a BUY,Sell/Stop
View Count: 288
| [2024-01-03 17:55:07] |
| User668089 - Posts: 10 |
|
The Buy/Stop function doesn't work as intended, it runs sooner then it should according to the graph. The transaction automatically opens up with a negative cash balance. The attached image shows the situation happening. |
 20240103_182448[1].jpg / V - Attached On 2024-01-03 17:51:19 UTC - Size: 8.18 MB - 94 views Attachment Deleted. |
| [2024-01-03 18:22:34] |
| John - SC Support - Posts: 40857 |
|
You are not setup to get real-time data, so you are using Delayed data, which is why your orders are not working properly. Follow the instructions at the following link to setup the data for the CME Group: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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