Support Board
Date/Time: Tue, 04 Nov 2025 11:04:15 +0000
The TPO Profile doesn't stay merged
View Count: 904
| [2023-10-15 04:51:01] |
| pennydoll9 - Posts: 20 |
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Hello Support Team, When I merge 2 to 3 day TPO profile, they don't stay merged after I come back and open my laptop, I saved the profile chart multiple times still this is happening. Thanks for your help!! |
| [2023-10-15 07:50:28] |
| Sierra_Chart Engineering - Posts: 21299 |
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Is the symbol of the chart changing?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-15 19:44:08] |
| pennydoll9 - Posts: 20 |
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No, its the same symbol every time
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| [2023-10-16 19:46:44] |
| Sierra_Chart Engineering - Posts: 21299 |
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There must be something causing a symbol change. Otherwise we would not know the cause of this. Make sure this option is disabled: Advanced Service Settings: Translate Symbols Automatically in Chartbooks and Quote Boards (Global Settings >> Advanced Service Settings >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-09 22:28:20] |
| User512353 - Posts: 99 |
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Same problem here with SierraChart 2563: - Merge two TPO profiles. - Save Chartbook - Close Chartbook - Open Chartbook again => The previously merges TPO profiles are not merged. Option Advanced Service Settings: Translate Symbols Automatically in Chartbooks and Quote Boards (Global Settings >> Advanced Service Settings >> Other) is set to NO. Please advise! Thanks! |
| [2023-11-10 03:11:22] |
| Sierra_Chart Engineering - Posts: 21299 |
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See if this is still an issue in version 2564.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-10 12:19:17] |
| User512353 - Posts: 99 |
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The problem appears to be fixed in version 2564. Thanks!
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| [2024-06-07 14:06:29] |
| jsandlan - Posts: 76 |
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If you switch symbols is there a way to preserve the merged profiles when switching back to the symbol with merged profiles?
Date Time Of Last Edit: 2024-06-07 14:06:42
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| [2024-06-07 16:52:43] |
| John - SC Support - Posts: 42737 |
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If you switch symbols is there a way to preserve the merged profiles when switching back to the symbol with merged profiles?
There is not a way to do this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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