Support Board
Date/Time: Wed, 05 Nov 2025 21:23:41 +0000
Web Trading Panel: Connection Failed - Websocket Error
View Count: 411
| [2023-10-12 09:49:56] |
| Luke - Posts: 142 |
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I currently cant connect through the web trading panel (both Dorman and AMP not working). I tried with three different PCs and three different internet providers.
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| [2023-10-12 14:28:16] |
| Sierra_Chart Engineering - Posts: 21319 |
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We are aware of the problem it relates to an expired TLS certificate, give us about 30 minutes or so to resolve.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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