Support Board
Date/Time: Wed, 05 Nov 2025 21:20:46 +0000
Post From: Web Trading Panel: Connection Failed - Websocket Error
| [2023-10-12 14:28:16] |
| Sierra_Chart Engineering - Posts: 21319 |
|
We are aware of the problem it relates to an expired TLS certificate, give us about 30 minutes or so to resolve.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |