Support Board
Date/Time: Sun, 25 May 2025 13:38:28 +0000
Error downloading historical data
View Count: 326
| [2023-06-06 05:58:57] |
| User197029 - Posts: 52 |
|
Hi I am on version 2504 and as of this morning I get an error when SC tries to download my historical data charts. I have tried to reload, disconnect, etc., in short I haven't changed anything from yesterday to today. This is happening for all my SC instances. The intraday data is loading fine. Attached my log file. Please help. Thank you |
Private File |
| [2023-06-06 07:12:59] |
| Marmany - Posts: 311 |
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Same here. Daily charts are missing data for 5th June on base and sub instances. Intra day data is correct. Please investigate |
| [2023-06-06 09:07:32] |
| Sierra_Chart Engineering - Posts: 19695 |
|
We are looking into the issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-06 10:22:01] |
| Sierra_Chart Engineering - Posts: 19695 |
|
Update the historical daily charts using this command: Edit Menu: Edit >> Download Data For All Historical Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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