Support Board
Date/Time: Sun, 25 May 2025 15:27:31 +0000
Issue with Server Side Orders, stop loss did not trigger
View Count: 514
| [2023-05-25 12:52:21] |
| Fuming - Posts: 10 |
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Hello, can you verify for my account and configuration that my trades are using Server Side orders? In my Sierra Chart, under General Trade Settings, the Use Server Side OCO and Use Server Side Bracket orders are marked to yes. But it did not appear to work as expected overnight. Thanks for the help.
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| [2023-05-25 14:14:54] |
| John - SC Support - Posts: 40015 |
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In general, the attached orders should be server side unless you are using a Market If Touched, or a specific client-side order type. It looks like you are using the Teton Order Routing. If this is the case, then the orders would definitely be on the server - at least on our server if not on the exchange. You would have to look at your Trade Activity Log and see what occurred that the orders did not work as you expected. Refer to the following: Trade Activity Log: Basic Analysis Procedure for Trading Question/Issue For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-25 14:54:10] |
| Fuming - Posts: 10 |
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Thank you. I reviewed it and I think my problem was the time in force was set to Day. And so the attached orders cancelled at midnight.
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| [2023-05-25 17:15:02] |
| Sierra_Chart Engineering - Posts: 19695 |
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As long as you are using Teton order routing and you are not using one of the client-side managed orders then they will be server-side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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