Support Board
Date/Time: Tue, 04 Nov 2025 13:39:31 +0000
Blank charts
View Count: 435
| [2023-03-30 18:52:39] |
| FP1605 - Posts: 1 |
|
Hi, I've been given a Chartbook template which I have loaded into sierra chart but everything shows up completely blank. I have attached a picture of the DOM charts to illustrate. What could the causes of this be? Sierra chart isn't accepting my trial activation code either, could this be a potential cause? Thanks |
 IMG_20230330_140115.jpg / V - Attached On 2023-03-30 18:51:05 UTC - Size: 1.11 MB - 138 views |
| [2023-03-30 21:03:30] |
| John - SC Support - Posts: 42737 |
|
It is most likely either the lack of the activated trial or just a different set of symbols. We have activated the trial for you. Open the chartbook and if you still do not see the charts, then select Edit >> Translate Symbols to Current Service. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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