Support Board
Date/Time: Tue, 04 Nov 2025 05:36:44 +0000
Order cancel reject; the order is not in the book
View Count: 477
| [2023-03-09 15:11:37] |
| User652903 - Posts: 25 |
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Yesterday all of my OCO orders started flashing this error. I do not know why as the OCOs were working fine before. The orders are still being cancelled but I am being blinded by the constant error message. Can you please advise why this is happening?
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Private File |
| [2023-03-09 17:05:37] |
| Sierra_Chart Engineering - Posts: 21298 |
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Are you using the Flatten command or Cancel All?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-09 17:10:08] |
| User652903 - Posts: 25 |
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I'm using Flatten with the option toggled to Cancel all upon Flatten, but I think this is not relevant, since the error message is popping up even when my OCO stop or target is hit on its own.
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| [2023-03-10 18:04:34] |
| Sierra_Chart Engineering - Posts: 21298 |
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You can safely disregard this but we do need to look into why this is happening. It should not be. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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