Support Board
Date/Time: Tue, 04 Nov 2025 13:57:22 +0000
Problem setting Maximum Market Depth Levels with Denali Feed & Interactive Brokers Trading
View Count: 905
| [2023-01-27 03:07:24] |
| User838556 - Posts: 2 |
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Dear Sierra Chart Staff, I am a new user. I have pkg 11 along with Denali data feed. Log in is with Interactive Brokers. Somehow I can't adjust and access more market depth levels than a 50 pt range. My friend who uses denali feed can see 200 pt range and I tried to setup in the "Maximum Market Depth Levels" to 200 and nothing changed. I wonder if there's something wrong with my setup that I can't seem to view the data feed from denali on deeper market depth. Thank you, ps. I look at depth data for ES. Peter |
 depth data setup.png / V - Attached On 2023-01-27 03:03:47 UTC - Size: 71 KB - 173 views current LOB depth.png / V - Attached On 2023-01-27 03:04:00 UTC - Size: 43.97 KB - 166 views |
| [2023-01-27 03:50:34] |
| Sierra_Chart Engineering - Posts: 21299 |
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That does not specify the number of points. It is the number of levels. Change that setting to 0 and reconnect to the data feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-28 01:09:32] |
| User838556 - Posts: 2 |
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I changed market depths level to 0 and reconnected. However, still seeing a limited edition of the limit order book. (as shown in screenshots) |
| changed to 0.png / V - Attached On 2023-03-28 01:07:04 UTC - Size: 63.6 KB - 136 views limited LOB.png / V - Attached On 2023-03-28 01:07:11 UTC - Size: 19.32 KB - 147 views Attachment Deleted. |
| [2023-03-28 08:39:49] |
| User305661 - Posts: 15 |
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File Menu: Not Receiving the Full Number of Market Depth Levels see image attached... you gotta change the server settings Date Time Of Last Edit: 2023-03-28 08:40:42
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| [2023-03-28 08:43:12] |
| User305661 - Posts: 15 |
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doing so made it so i can see from 5400 to 2600 on ES
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