Support Board
Date/Time: Tue, 04 Nov 2025 19:37:22 +0000
My Service Keeps Saying
View Count: 371
| [2023-01-09 15:19:13] |
| User372821 - Posts: 1 |
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Hello... my service is not functioning. I've had service since March of last year and Im all paid up! Please help! I noticed the service is down since early Sunday morning. Thanks
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| [2023-01-09 15:53:33] |
| Sierra_Chart Engineering - Posts: 21308 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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