Support Board
Date/Time: Tue, 04 Nov 2025 02:00:56 +0000
Order Allocation Flatten Issue
View Count: 927
| [2022-12-09 13:13:06] |
| CoryW - Posts: 16 |
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If I have Global Profit and Loss Management flatten set, and I also have order allocation across multiple accounts configured, it only flattens the current account and doesn't allocate that flatten event across all accounts. Is that a potential bug or by design? I appreciate your help and I'm super grateful for you guys!! You deserve 10x what I pay each month for this amazing software! Sorry just had to throw some long overdue compliments your way. :-)
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| [2022-12-10 11:35:34] |
| SSGill - Posts: 36 |
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i've got the same question. have 3 accounts chained together to allocate the same orders. Firstly, I get an error message on my screen bottom saying "settings not complete for spread entry" there is a "spread order entry id:2" setup automatically in my chart, where I entered the order allocation chaining. I did not add this study. How do I remove the error message? Cannot find documentation. Secondly; the test entries I placed did not trade properly. I had two positions open in my main account, the 2 subsequent chained accounts also simultaneously opened the same positions. I flattened my position, SC flattened all 3 accounts, however opened in the 2 chained accounts, another position as seen in the attached image at 11:06, which were closed by Apex at 4:00 eastern time. |
Private File Attachment Deleted. |
| [2022-12-12 03:06:19] |
| Sierra_Chart Engineering - Posts: 21298 |
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If I have Global Profit and Loss Management flatten set, and I also have order allocation across multiple accounts configured, it only flattens the current account and doesn't allocate that flatten event across all accounts. Is that a potential bug or by design? It is not a bug. There just is not support to flatten across multiple accounts with the Global Profit/Loss Management feature. We will update the documentation.The issue is that the Order Allocation to Trade Accounts feature is specific to an individual chart. there is a "spread order entry id:2" setup automatically in my chart, where I entered the order allocation chaining. I did not add this study. How do I remove the error message? Cannot find documentation. Basic Trading and the Trade Window: Opening Trade Window for Chart or Trade DOM Go to the A tab and press the Remove Study button. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-12 03:08:10] |
| Sierra_Chart Engineering - Posts: 21298 |
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We do not know what the issue was. There is quite a lot of detailed analysis required: I flattened my position, SC flattened all 3 accounts, however opened in the 2 chained accounts, another position as seen in the attached image at 11:06, which were closed by Apex at 4:00 eastern time.
It is best for you to go through the Trade Activity Log and see what has happened at every order action that you did: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-12 03:08:36
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| [2022-12-14 17:10:35] |
| CoryW - Posts: 16 |
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I completely understand that the Order Allocation to Trade Accounts feature is specific to an individual chart; makes sense and thank you for the response! Truly appreciate your time. Would you please consider allowing for Global Profit/Loss Management per account? Essentially the Global Profit/Loss Management feature, which I love, cannot be used if trading multiple accounts. I tested it with charts open pointing to each of my accounts so I can see each one in the "Status Trade Account" dropdown; but it still does not function for all accounts. |
| [2023-08-16 06:28:40] |
| User624595 - Posts: 262 |
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^Is there an update on this?
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| [2023-08-16 08:07:06] |
| Sierra_Chart Engineering - Posts: 21298 |
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Regarding Global Profit/Loss management, that is now actively being developed to work on the server side for Teton order routing and also this simulated trading service: Simulated Futures Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-08-16 08:07:20
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