Support Board
Date/Time: Wed, 05 Nov 2025 14:48:06 +0000
Sierra Chart is lagging and refreshes every few seconds
View Count: 462
| [2022-11-14 14:04:17] |
| TekinTrading - Posts: 8 |
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Hello My Sierra Chart is so laggy. I have to restart the Plattform so many times, until it finally works (sometimes). It is not because of my Data Feed. I want directly help from the support and no references to any old pages, thanks |
| [2022-11-14 18:59:17] |
| John - SC Support - Posts: 42775 |
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The only thing we can do is point you to the following: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-14 19:58:40] |
| Sierra_Chart Engineering - Posts: 21315 |
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That is a very long page. Sorry about that. There is a process to go through to resolve this. Get started with this subsection: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart Section 3.48. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-14 19:58:57
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