Support Board
Date/Time: Wed, 05 Nov 2025 16:46:55 +0000
No data or trading
View Count: 434
| [2022-11-08 14:38:43] |
| User289819 - Posts: 1 |
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I don't have any delayed or real time data anymore. I tried to change the symbol and since then nothing works anymore. I've updated to the latest version but that didn't help.
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| [2022-11-08 18:34:52] |
| Sierra_Chart Engineering - Posts: 21315 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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