Support Board
Date/Time: Tue, 04 Nov 2025 01:04:24 +0000
Disconnecting Data from Binance
View Count: 631
| [2022-05-13 13:30:42] |
| User82995 - Posts: 19 |
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In this week I had several interruptions with the data from Binance. It appears that disconnects more frequently in the Ny Sessions and after 1 or 3 seconds re-connects. I don't have this problem with CME Futures data. I would like to know if is Binance API problem or my internet connection.
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 LOG.txt - Attached On 2022-05-13 13:29:14 UTC - Size: 278.45 KB - 277 views |
| [2022-05-13 13:41:16] |
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This is a Binance data feed problem. It would be our servers which are losing the connection to Binance. We also have a new FTX data feed available. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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