Support Board
Date/Time: Sat, 21 Jun 2025 11:28:49 +0000
Market Historical Graph Suddenly Stopped Plotting
View Count: 431
| [2022-04-28 14:52:50] |
| User550539 - Posts: 34 |
|
Hi, My market depth suddenly stopped working, at 9:48AM it stopped plotting the correct values and the datafeed started becoming all wonky with huge gaps in between prices (as shown on the volume profile), I'm not sure why this is happening, would you be able to help? |
 2022-04-28_10-16-54.png / V - Attached On 2022-04-28 14:52:45 UTC - Size: 153.13 KB - 132 views |
| [2022-04-28 16:20:25] |
| John - SC Support - Posts: 40555 |
|
Your chart is not scrolled all the way to the current time, and it looks like you have the option for Lock Fill Space enabled. The first thing is to scroll the chart to the end so you can see all the data and see if there is, in fact, a gap. The reason we know it is not at the end is because of the red indicator in the bottom right corner of the chart which would be green if the chart were scrolled to the end. Refer to the following: Working With Charts: Chart Settings Indicators at Lower Right of Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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