Support Board
Date/Time: Wed, 17 Sep 2025 02:09:44 +0000
sierra chart not downloadin to laptop
View Count: 477
| [2022-04-05 16:05:42] |
| User707571 - Posts: 1 |
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i have tried to download the chart several times but i keep getting nothing. i turned off my anti-virus and reinstalled sierra and still nothing. i have a Dell xps I7 please advise. |
| [2022-04-05 16:20:21] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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