Support Board
Date/Time: Mon, 23 Jun 2025 05:10:34 +0000
Closed all my positions but still lost money.
View Count: 685
| [2022-03-02 17:41:01] |
| User9890731 - Posts: 47 |
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hi, I placed an order today on Rithmic and had trouble flattening my position, after succeeding to do so I closed sierra and when i launched it a few hours later it shows that i'm down by over $1000, my funded account is now closed because of it, I have no idea how that is possible because the positions where closed. |
| [2022-03-02 21:20:33] |
| 1+1=10 - Posts: 270 |
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Hi User9890731, Sorry about your loss. One thing that may help in the future is most funded trading programs recommend keeping RTraderPro open during your trading and using it to double-check/exit trades if you're having trouble in your 3rd party platform. |
| [2022-03-03 22:55:36] |
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What version of Sierra Chart was were you running at the time? As long as there was using the new DTC connection to Rithmic we would expect Position tracking to be accurate. If you were running and older version, we have heard of position reporting issues with Rithmic. Provide us the information requested here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis And we will see what can be determined. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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