Support Board
Date/Time: Mon, 23 Jun 2025 06:32:32 +0000
Post From: Closed all my positions but still lost money.
| [2022-03-03 22:55:36] |
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What version of Sierra Chart was were you running at the time? As long as there was using the new DTC connection to Rithmic we would expect Position tracking to be accurate. If you were running and older version, we have heard of position reporting issues with Rithmic. Provide us the information requested here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis And we will see what can be determined. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |