Support Board
Date/Time: Tue, 04 Nov 2025 03:17:59 +0000
My defined SCDLL still not allowed to be used
View Count: 777
|   [2022-02-22 05:21:46]     |  
| User189399 - Posts: 48 | 
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                I just asked SC Account Support to create a defined user list to redistribute and allow my users to use our DLL. The SCDLLName is "RT_TrendChart_V3_0" and "AutoDrawRS_Study_V2_0". I found the list is created but it is not allowed even I use my own account ttungch88. I put the code below and it still return not allowed message when I run in my account. SCDLLName("AutoDrawRS_Study_V2_0") if(sc.IsUserAllowedForSCDLLName == false){ if(sc.UpdateStartIndex == 0) sc.AddMessageToLog("You are not allowed to use this study",1); return; }  | 
        
|   [2022-02-22 11:53:09]     |  
| TedMar - Posts: 191 | 
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                u study have same name in control panel ? https://www.sierrachart.com/UserControlPanel.php?page=ManageCustomStudiesDLLUsers Date Time Of Last Edit: 2022-02-22 11:53:30  
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|   [2022-02-22 15:52:18]     |  
| User189399 - Posts: 48 | 
| 
                Of course, I have already added SCDLLName("AutoDrawRS_Study_V2_0") and SCDLLName("RT_TrendChart_V3_0") in the studies
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|   [2022-02-22 17:30:38]     |  
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                Restart Sierra Chart following these instructions: Sierra Chart - Software Login Instructions: Forced Login Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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