Support Board
Date/Time: Tue, 04 Nov 2025 03:18:08 +0000
ESH22-CME
View Count: 598
|   [2022-02-17 15:13:00]     |  
| noodle - Posts: 2 | 
| 
                Hi there - I can't seem to load this charting. I keep getting an error saying Symbol Settings not found for current service?  Thank you  | 
        
|   [2022-02-17 16:57:22]     |  
| John - SC Support - Posts: 42737 | 
| 
                Our servers show that you are connected to Interactive Brokers. That is not the correct symbol for Interactive Brokers.  Make sure your chartbooks are open and then select Edit >> Translate Symbols to Current Service and the symbols will be changed to match what is needed for Interactive Brokers. Refer to the information here for this command: Edit Menu: Edit >> Translate Symbols To Current Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing  | 
        
|   [2022-02-17 18:02:54]     |  
| noodle - Posts: 2 | 
| 
                Thank you
                 | 
        
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