Support Board
Date/Time: Tue, 04 Nov 2025 08:59:46 +0000
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|   [2022-02-16 15:15:49]     |  
| User750227 - Posts: 2 | 
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                Hi, I've paid for package 11 with Denali, Paid separately for CME professional, signed all agreements and activated everything.  On SC I have selected SC data - All Services / ticked allow support for sierra chart data feeds. I'm not receiving any live or even historical data. Top left bar is green but just says DF:1 ST:0, 0 Could I please have some advise on how to solve this as it's quite urgent.. thanks  | 
        
|   [2022-02-16 16:30:57]     |  
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                First we want you to restart Sierra Chart. The next step is to open a chart through File >> Find Symbol >>Futures-CME. Documentation: File Menu: Find Symbol (File) Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-16 16:31:12  
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