Support Board
Date/Time: Tue, 04 Nov 2025 13:39:39 +0000
RITHMIC ISSUE
View Count: 538
| [2022-02-07 18:39:39] |
| User725605 - Posts: 60 |
|
In my account settings I am set to LEVEL 10 PACKAGE. I have DENALI DATA. I have set to RITHMIC DATA in my Sierra Global Settings - General Trade Settings. I am NOT getting FULL DATA ON MY CHARTS... I am charting today - BUT - day showing before today is mid December 2021. How do I get proper and full data. |
| [2022-02-08 15:08:38] |
| John - SC Support - Posts: 42737 |
|
You need to redo the exchange agreements at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Your previous ones were rejected since you did not specify your Broker/FCM where it asked. We need to know this for the CME Group's requirement that you have a live, funded, futures trading account that we can connect to so you can qualify for the non-professional exchange fees. Refer to the information at the following link: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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