Support Board
Date/Time: Tue, 16 Sep 2025 08:10:42 +0000
Teton bouncing rejections on Trail STOP and cancel requests...
View Count: 681
| [2022-02-03 19:04:02] |
| VolTrader73 - Posts: 137 |
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Hello. I have this problem each day trading. As trailing stops update and sometimes when I exit the position that has an attached bracket manually. At this case the position is closed yet the attached orders remain on the chart and then I click cancel. Then this window pops up and covers the screen. If the market moves to the bracket orders will it execute even though the position is closed already ? Please advise |
 TETON bouncing cancel request.jpg / V - Attached On 2022-02-03 18:58:40 UTC - Size: 169.83 KB - 169 views |
| [2022-02-03 20:01:46] |
| Sierra_Chart Engineering - Posts: 20894 |
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We see what the problem is. This can be solved. Who is your clearing firm? If the Status of them is Open the answer to this is yes.: If the market moves to the bracket orders will it execute even though the position is closed already ?
In the next release of Sierra Chart you can use the Flatten button, on the Trade Positions window which handles flattening of the position and canceling orders, as a single command. All of the operation is managed on the server and does not run into these message rate limits. We can increase the limit, we just need to know who the clearing firm is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-03 20:30:10
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| [2022-02-03 20:38:01] |
| VolTrader73 - Posts: 137 |
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Hello Edge/Dormen I used flatten also but the problem persists sometimes This is a problem for me right now doing that trade volume. And Im only testing live now. not automated yet. |
| [2022-02-03 21:30:12] |
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We will get this resolved. We are contacting Dorman now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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