Support Board
Date/Time: Thu, 26 Jun 2025 08:59:09 +0000
Windows error code 10060 still present with disabled firewall
View Count: 852
| [2021-12-06 08:44:49] |
| User798442 - Posts: 7 |
|
Hello, Could you please let me know if I can fix it somehow? Thank you. Software version: 2333 64-bit | 2021-12-06 07:37:07.382 Primary Thread ID: 1112 | 2021-12-06 07:37:07.382 Usage end date: 2022-02-21 | 2021-12-06 07:37:07.382 Enabled for: Advanced Features 2. | 2021-12-06 07:37:07.382 Enabled for: Sierra Chart Historical Data Service. | 2021-12-06 07:37:07.382 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2021-12-06 07:37:07.382 Enabled for: Delayed Denali Exchange Data Feed. | 2021-12-06 07:37:07.382 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) | 2021-12-06 07:37:07.382 Enabled for exchange: Euronext Equities Delayed | 2021-12-06 07:37:07.382 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-12-06 07:37:07.382 Current selected Data/Trading service: Interactive Brokers | 2021-12-06 07:37:07.382 Custom symbol settings values: enabled | 2021-12-06 07:37:07.382 Chart Update Interval: 500 | 2021-12-06 07:37:07.382 Intraday Data Storage Time Unit: 1 | 2021-12-06 07:37:07.382 Time Zone: +00:00:00 (UTC+00) | 2021-12-06 07:37:07.382 2021-12-06 07:37:07 Local computer time in UTC | 2021-12-06 07:37:07.382 2021-12-06 07:37:07 Local computer time in SC Time Zone | 2021-12-06 07:37:07.382 2021-12-06 07:19:28 Server time in UTC | 2021-12-06 07:37:07.382 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-12-06 07:37:07.382 Program path: C:\SierraChart\ | 2021-12-06 07:37:07.382 Data Files path: C:\SierraChart\Data\ | 2021-12-06 07:37:07.382 OS Version Number: 10.0 | 2021-12-06 07:37:07.382 Locale Setting: C | 2021-12-06 07:37:07.382 DLLs: UserContributedStudies_64.dll | 2021-12-06 07:37:07.383 Allowed protected custom studies: zyp_app, zyp_download_free | 2021-12-06 07:37:07.383 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:34:20.125 DTC Client socket (1) | Creating socket. | 2021-12-06 08:34:20.125 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:34:20.125 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:34:20.125 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:34:41.188 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:34:41.188 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:34:41.188 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:34:41.188 DTC Client socket (1) | Closed. | 2021-12-06 08:34:41.188 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:34:41.188 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10047 | 2021-12-06 08:34:43.186 DTC Client socket (1) | Creating socket. | 2021-12-06 08:34:43.187 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:34:43.187 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2021-12-06 08:34:43.187 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:35:04.215 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:35:04.216 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:35:04.216 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:35:04.216 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:35:04.216 DTC Client socket (1) | Closed. | 2021-12-06 08:35:04.216 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:35:06.416 DTC Client socket (1) | Creating socket. | 2021-12-06 08:35:06.417 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:35:06.417 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:35:06.417 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:35:27.464 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:35:27.465 DTC Client socket (1) | Closed. | 2021-12-06 08:35:27.465 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:35:27.465 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:35:27.465 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:35:27.465 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10047 | 2021-12-06 08:35:29.452 DTC Client socket (1) | Creating socket. | 2021-12-06 08:35:29.453 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:35:29.453 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2021-12-06 08:35:29.453 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:35:50.490 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:35:50.490 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:35:50.490 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:35:50.490 DTC Client socket (1) | Closed. | 2021-12-06 08:35:50.490 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:35:50.490 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:35:52.483 DTC Client socket (1) | Creating socket. | 2021-12-06 08:35:52.483 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:35:52.483 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:35:52.483 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:36:13.522 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:36:13.522 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:36:13.522 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:36:13.522 DTC Client socket (1) | Closed. | 2021-12-06 08:36:13.522 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:36:13.522 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10047 | 2021-12-06 08:36:15.514 DTC Client socket (1) | Creating socket. | 2021-12-06 08:36:15.514 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:36:15.515 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2021-12-06 08:36:15.515 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:36:36.563 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:36:36.563 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:36:36.563 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:36:36.563 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:36:36.563 DTC Client socket (1) | Closed. | 2021-12-06 08:36:36.563 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:36:38.560 DTC Client socket (1) | Creating socket. | 2021-12-06 08:36:38.561 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:36:38.561 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:36:38.561 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:36:59.584 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:36:59.584 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:36:59.584 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:36:59.584 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:36:59.584 DTC Client socket (1) | Closed. | 2021-12-06 08:36:59.584 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10047 | 2021-12-06 08:37:01.577 DTC Client socket (1) | Creating socket. | 2021-12-06 08:37:01.578 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:37:01.578 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2021-12-06 08:37:01.578 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-12-06 08:37:01.711 * DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-12-06 08:37:01.711 DTC Client socket (2) | CloseSocket call. | 2021-12-06 08:37:01.711 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-12-06 08:37:01.711 SC DTC Data with Market Depth | Waiting for socket receive thread to end | 2021-12-06 08:37:01.711 DTC Client socket (2) | Closed. | 2021-12-06 08:37:01.711 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:37:01.712 SC DTC Data with Market Depth | Disconnected from the server. | 2021-12-06 08:37:01.712 SC DTC Data with Market Depth | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:37:01.712 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 10048 | 2021-12-06 08:37:03.703 DTC Client socket (2) | Creating socket. | 2021-12-06 08:37:03.704 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-12-06 08:37:03.704 DTC Client socket (2) | Connecting to IP: 192.81.56.146. | 2021-12-06 08:37:03.704 SC DTC Data with Market Depth | Network connection to server complete. | 2021-12-06 08:37:03.817 SC DTC Data with Market Depth | Starting socket receive thread. | 2021-12-06 08:37:03.817 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2021-12-06 08:37:03.817 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2021-12-06 08:37:03.934 SC DTC Data with Market Depth | Sending logon request message. | 2021-12-06 08:37:03.934 SC DTC Data with Market Depth | Received logon response. | 2021-12-06 08:37:04.694 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2021-12-06 08:37:04.694 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2021-12-06 08:37:04.694 SC DTC Data with Market Depth | Successfully connected. | 2021-12-06 08:37:04.694 SC DTC Data with Market Depth | Trading is not supported. | 2021-12-06 08:37:04.694 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: ADR-NYSE_NASDAQ_NYSEMKT | 2021-12-06 08:37:04.694 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TICK-NASDAQ | 2021-12-06 08:37:04.694 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TICK-NYSE | 2021-12-06 08:37:04.694 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TRIN-NYSE_NASDAQ_NYSEMKT | 2021-12-06 08:37:04.694 SC DTC Data with Market Depth | Received security definition for symbol ADR-NYSE_NASDAQ_NYSEMKT | 2021-12-06 08:37:04.910 SC DTC Data with Market Depth | Received security definition for symbol TICK-NASDAQ | 2021-12-06 08:37:04.910 SC DTC Data with Market Depth | Received security definition for symbol TICK-NYSE | 2021-12-06 08:37:04.910 SC DTC Data with Market Depth | Received security definition for symbol TRIN-NYSE_NASDAQ_NYSEMKT | 2021-12-06 08:37:04.910 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:37:22.605 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:37:22.605 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:37:22.605 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:37:22.605 DTC Client socket (1) | Closed. | 2021-12-06 08:37:22.605 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:37:22.605 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:37:24.594 DTC Client socket (1) | Creating socket. | 2021-12-06 08:37:24.594 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:37:24.594 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:37:24.594 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:37:45.625 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:37:45.625 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:37:45.625 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:37:45.625 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:37:45.625 DTC Client socket (1) | Closed. | 2021-12-06 08:37:45.625 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10047 | 2021-12-06 08:37:47.623 DTC Client socket (1) | Creating socket. | 2021-12-06 08:37:47.624 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:37:47.624 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2021-12-06 08:37:47.624 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:38:08.660 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:38:08.660 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:38:08.660 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:38:08.660 DTC Client socket (1) | Closed. | 2021-12-06 08:38:08.660 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:38:08.660 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:38:10.656 DTC Client socket (1) | Creating socket. | 2021-12-06 08:38:10.656 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:38:10.656 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:38:10.656 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:38:31.706 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:38:31.706 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:38:31.706 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:38:31.706 DTC Client socket (1) | Closed. | 2021-12-06 08:38:31.706 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:38:31.706 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10047 | 2021-12-06 08:38:33.701 DTC Client socket (1) | Creating socket. | 2021-12-06 08:38:33.701 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:38:33.701 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2021-12-06 08:38:33.701 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:38:54.743 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:38:54.743 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:38:54.744 DTC Client socket (1) | Closed. | 2021-12-06 08:38:54.744 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:38:54.744 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:38:54.744 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:38:56.731 DTC Client socket (1) | Creating socket. | 2021-12-06 08:38:56.731 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:38:56.731 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:38:56.731 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:39:17.783 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:39:17.784 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:39:17.784 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:39:17.784 DTC Client socket (1) | Closed. | 2021-12-06 08:39:17.784 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:39:17.784 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10047 | 2021-12-06 08:39:19.778 DTC Client socket (1) | Creating socket. | 2021-12-06 08:39:19.779 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:39:19.779 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2021-12-06 08:39:19.779 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:39:40.816 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:39:40.816 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:39:40.816 DTC Client socket (1) | Closed. | 2021-12-06 08:39:40.816 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:39:40.816 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:39:40.816 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:39:42.811 DTC Client socket (3) | Creating socket. | 2021-12-06 08:39:42.811 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-12-06 08:39:42.811 DTC Client socket (3) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:39:42.811 DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:40:03.840 * DTC Client socket (3) | CloseSocket call. | 2021-12-06 08:40:03.841 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:40:03.841 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:40:03.841 DTC Client socket (3) | Closed. | 2021-12-06 08:40:03.841 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:40:03.841 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10047 | 2021-12-06 08:40:05.841 DTC Client socket (1) | Creating socket. | 2021-12-06 08:40:05.842 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:40:05.842 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2021-12-06 08:40:05.842 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:40:26.879 * DTC Client socket (1) | CloseSocket call. | 2021-12-06 08:40:26.879 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:40:26.879 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:40:26.879 DTC Client socket (1) | Closed. | 2021-12-06 08:40:26.879 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:40:26.879 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:40:28.872 DTC Client socket (3) | Creating socket. | 2021-12-06 08:40:28.872 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-12-06 08:40:28.872 DTC Client socket (3) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:40:28.872 DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:40:49.903 * DTC Client socket (3) | CloseSocket call. | 2021-12-06 08:40:49.903 DTC Client socket (3) | Closed. | 2021-12-06 08:40:49.904 DTC Client socket (0) | CloseSocket call. | 2021-12-06 08:40:49.904 SC Data - All Services | Disconnected from the server. | 2021-12-06 08:40:49.904 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-12-06 08:40:49.904 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10047 | 2021-12-06 08:40:51.902 DTC Client socket (1) | Creating socket. | 2021-12-06 08:40:51.903 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:40:51.903 DTC Client socket (1) | Connecting to IP: 8.18.161.133. | 2021-12-06 08:40:51.903 Date Time Of Last Edit: 2021-12-06 09:23:42
|
| [2021-12-06 09:24:58] |
| |
|
You definitely have a connectivity issue, either somewhere on your computer or network: SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-12-06 08:38:10.656
DTC Client socket (1) | Creating socket. | 2021-12-06 08:38:10.656 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 08:38:10.656 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2021-12-06 08:38:10.656 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-12-06 08:38:31.706 * You have to keep looking to identify where the issue is. The issue is somewhere. Can be on your computer, can be with your internal network, can be with your ISP. it might help to do a tracert to ds1.sierracharts.com from the Windows commandline Refer to: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-06 12:05:07
|
| [2021-12-06 09:51:19] |
| User798442 - Posts: 7 |
|
I've changed back to version 2332 and issue is gone. Something is not OK with 2333 version. Thank you. |
| [2021-12-06 11:47:36] |
| |
|
No, this is definitively not the issue with the particular Sierra Chart version. That is impossible. It is going to be caused by a firewall on your computer If a different version is not connecting. It is your firewall detecting a different version of Sierra Chart and blocking it. This actually is confirmation that it is a firewall causing the problem. And disabling it is not sufficient enough. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-06 11:48:21
|
To post a message in this thread, you need to log in with your Sierra Chart account: