Support Board
Date/Time: Thu, 26 Jun 2025 09:04:14 +0000
Rithmic data connection Sunday
View Count: 1023
| [2021-12-05 23:21:00] |
| ertrader - Posts: 684 |
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I'm able to log in with Rtrader but NOT with SC. Username and PW are good with Rtrader login. Is there an issue with the new Rithmic connection? I've been connected with no issues since the new connection many weeks ago. My CQG connection is working without any issues so it's not an internet issue. SC V2333. Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2021-12-05 18:19:13.226 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2021-12-05 18:19:13.226 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-12-05 18:19:13.227 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-05 18:19:13.227 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2021-12-05 18:19:13.227 Rithmic Direct - DTC | Network connection to server complete. | 2021-12-05 18:19:13.268 Rithmic Direct - DTC | Starting socket receive thread. | 2021-12-05 18:19:13.268 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2021-12-05 18:19:13.269 Rithmic Direct - DTC | Sending logon request message. | 2021-12-05 18:19:13.269 DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-12-05 18:19:13.311 DTC Client socket (1) | CloseSocket call. | 2021-12-05 18:19:13.311 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-12-05 18:19:13.311 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2021-12-05 18:19:13.311 Select 'File >> Disconnect' to prevent further connection attempts. | 2021-12-05 18:19:13.311 DTC Client socket (1) | Closed. | 2021-12-05 18:19:13.311 WSACleanup called. | 2021-12-05 18:19:13.321 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2021-12-05 18:19:13.324 DTC Client socket (0) | CloseSocket call. | 2021-12-05 18:19:13.325 Rithmic Direct - DTC | Disconnected. | 2021-12-05 18:19:13.325 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-12-05 18:19:13.325 Date Time Of Last Edit: 2021-12-05 23:23:47
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| [2021-12-05 23:25:54] |
| User866150 - Posts: 14 |
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Same here. I just deleted my post to avoid redundancy...
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| [2021-12-05 23:30:16] |
| fcpauldiaz - Posts: 18 |
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I'm having the same issue
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| [2021-12-05 23:43:00] |
| SpearChucker - Posts: 104 |
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Same here.
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| [2021-12-06 00:49:55] |
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Rithmic has been contacted about this. For now to be able to access the data using the Denali data feed: Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "Ok" And then translate the symbols in your Chartbooks and Sierra Chart: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-06 00:50:53
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| [2021-12-06 01:13:57] |
| SpearChucker - Posts: 104 |
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Looks like Rithmic fixed their problem. I'm connected.
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| [2021-12-06 02:08:54] |
| ertrader - Posts: 684 |
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This is working now for me too.
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