Support Board
Date/Time: Thu, 26 Jun 2025 16:02:45 +0000
Download Sierra charts issue
View Count: 935
| [2021-11-12 07:41:52] |
| User806202 - Posts: 1 |
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Hi, I am having issues after downloading Sierra on my new computer. I have uninstalled the anti virus, deleted and reinstalled Sierra multiple times. But, my charts is still not loading.
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| [2021-11-12 07:41:59] |
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We want you to start Sierra Chart. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-12 07:42:11
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