Support Board
Date/Time: Mon, 15 Sep 2025 13:54:04 +0000
Error message CBOT historical intraday data
View Count: 488
| [2021-10-18 15:03:58] |
| User789794 - Posts: 2 |
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I suddenly cannot access to my CBOT data. I am with Rithmic. I got the following message: Download Failed Error downloading historical Intraday data for UBZ1.CBOT. Historical data logon error: Permission denied. Could you please help? |
| [2021-10-18 16:10:07] |
| John - SC Support - Posts: 41793 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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