Support Board
Date/Time: Sat, 28 Jun 2025 07:22:55 +0000
Trade Service Log message
View Count: 408
| [2021-09-16 16:08:08] |
| Kyriakos - Posts: 9 |
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Hi I am trying to place an order on f.us.dsx.u21. Could please tell me what this message means? Order update (Order reject). Info: CQG order update. Status: REJECTED. Text: Position limit for the contract F.US.DSX.U21 is 0, worst case position is 1. Text: Parent order. Tag: SimpleBracketLight.twconfig. Internal Order ID: 15542. Service Order ID: 23866. Symbol: F.US.DSXU21. Account:***** | 2021-09-16 09:08:59.439 * thank you, |
| [2021-09-16 16:43:36] |
| John - SC Support - Posts: 40645 |
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The first thing is that the symbol is not correct. It should be F.US.DSXU21, but you have an extra period in it. The message itself sounds like the order was put in with a 0 quantity. But this could be related to the symbol issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-16 16:57:11] |
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You need to contact your broker and show them this error message. Only they can help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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