Login Page - Create Account

Support Board


Date/Time: Wed, 15 Apr 2026 21:12:34 +0000



Post From: Trade Service Log message

[2021-09-16 16:43:36]
John - SC Support - Posts: 45648
The first thing is that the symbol is not correct. It should be F.US.DSXU21, but you have an extra period in it.

The message itself sounds like the order was put in with a 0 quantity. But this could be related to the symbol issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing