Support Board
Date/Time: Sat, 28 Jun 2025 05:18:07 +0000
Issue with TUA future
View Count: 600
| [2021-09-14 11:42:19] |
| User138457 - Posts: 44 |
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In the 2 year treasory future, I cannot get numbers bars. It automatically goes to "daily" and only gives my the studies with no bars at all visible, regardless wether I use range bars or time based ones. Any idea what the issue could be? (I restartet Sierra Chart after booking the cbot data) |
| [2021-09-14 12:35:25] |
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What is the exact symbol of the chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-14 12:47:13] |
| User138457 - Posts: 44 |
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It's F.US.TUAZ21
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| [2021-09-14 14:49:13] |
| John - SC Support - Posts: 40645 |
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There is no data for the Z contract at this time. You should be using the U (September) contract. But even so, be aware that there is very little trading occurring with this symbol, so you will not have much information. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-15 22:29:04] |
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Disregard post #4. That is not correct information. You need to use the December contract at this time. The problem could be what is described here: Unable to Change the Bar Time Period for Charts We want you to post an image of the chart, following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-15 22:29:32
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| [2021-09-17 10:57:54] |
| User138457 - Posts: 44 |
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It actually was the described Problem, references from other charts, it works flawlessly in a "clean" chartbook. I can handle it from here, thanks for the help |
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