Support Board
Date/Time: Tue, 04 Nov 2025 03:20:24 +0000
Not receiving daily data for continuous futures charts (ES#, NQ#, CL#, etc.)
View Count: 722
| [2021-08-21 04:02:25] |
| User727773 - Posts: 14 |
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I am using Sierra Chart version 2270. I am not receiving daily data for continuous futures charts as of June 4, 2021. I am connected to SC Data - All Services. When I try to Edit/Download Data for my ES# and CL# charts, I get the following popup message: Symbol settings not found for current service. How do I resolve this issue? |
| [2021-08-22 10:01:50] |
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Those symbols are out of date. Use the Continuous Futures Contract Chart feature: Continuous Futures Contract Charts Also, update Sierra Chart to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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