Support Board
Date/Time: Tue, 04 Nov 2025 03:18:07 +0000
Chartbook On Mac not working
View Count: 810
| [2021-08-18 22:51:37] |
| User578902 - Posts: 10 |
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http://www.sierrachart.com/image.php?Image=1629325504691.png My Chartbook is opening up blank and I am not able to use them at all. How can I resolve this issue. I am using a Mac and I need these charts. |
| [2021-08-18 23:30:39] |
| 58LesPaul - Posts: 429 |
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Are you using Parallels or Crossover? Did you download the chartbook from someone else or create it yourself?
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| [2021-08-19 21:19:25] |
| User578902 - Posts: 10 |
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I am using crossover I moved the Chartbook into the data folder. And when I open it in Sierra charts it opens up blank and it won't allow me to find a symbol or make any changes to them. I need help, how can I resolve this??
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| [2021-08-19 21:20:10] |
| User578902 - Posts: 10 |
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And I downloaded the Chartbook from someone else
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| [2021-08-23 13:46:48] |
| John - SC Support - Posts: 42737 |
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After you open the Chartbook select Edit >> Translate Symbols to Current Service. Most likely the symbol that is being used in the chart is different from what is needed for the current selected Data/Trading Service. For more information on this command, refer to the following: Edit Menu: Edit >> Translate Symbols To Current Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-24 11:15:39
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