Support Board
Date/Time: Sun, 29 Jun 2025 04:48:40 +0000
Problème de téléchargement de l'historique
View Count: 609
| [2021-08-08 04:03:04] |
| alphabettaoscar - Posts: 3 |
|
Bonjour, Je n'arrive pas à télécharger l'historique du micro S&P 500. Voir message d'erreur ci-attaché. Cordialement Reading Internal Order ID file. | 2021-08-07 03:14:03.505 Reading Trade Orders file. | 2021-08-07 03:14:03.613 Reading Trade Positions file. | 2021-08-07 03:14:03.614 Reading Trade Account Data files. | 2021-08-07 03:14:03.614 UDPListener (1540). Port 22904 | Listening on UDP port 22904. | 2021-08-07 03:14:03.638 Software version: 2294 64-bit | 2021-08-07 03:14:03.638 Primary Thread ID: 3672 | 2021-08-07 03:14:03.638 Usage end date: 2021-10-18 | 2021-08-07 03:14:03.638 Enabled for: Sierra Chart Historical Data Service. | 2021-08-07 03:14:03.638 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-08-07 03:14:03.638 Enabled for: Delayed Denali Exchange Data Feed. | 2021-08-07 03:14:03.638 Enabled for exchange2: CME (Trading Account Required) | 2021-08-07 03:14:03.638 Enabled for exchange2: CBOT (Trading Account Required) | 2021-08-07 03:14:03.638 Enabled for exchange2: COMEX (Trading Account Required) | 2021-08-07 03:14:03.638 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-08-07 03:14:03.638 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-08-07 03:14:03.638 Current selected Data/Trading service: CQG WebAPI | 2021-08-07 03:14:03.638 Custom symbol settings values: disabled | 2021-08-07 03:14:03.638 Chart Update Interval: 10 | 2021-08-07 03:14:03.638 Intraday Data Storage Time Unit: 0 | 2021-08-07 03:14:03.638 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-08-07 03:14:03.638 2021-08-07 07:14:03 Local computer time in UTC | 2021-08-07 03:14:03.638 2021-08-07 03:14:03 Local computer time in SC Time Zone | 2021-08-07 03:14:03.638 2021-08-07 07:14:01 Server time in UTC | 2021-08-07 03:14:03.638 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-08-07 03:14:03.638 Program path: D:\Sierra Charts_Dell\ | 2021-08-07 03:14:03.638 Data Files path: D:\Sierra Charts_Dell\Data\ | 2021-08-07 03:14:03.638 OS Version Number: 10.0 | 2021-08-07 03:14:03.639 Locale Setting: C | 2021-08-07 03:14:03.639 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-08-07 03:14:03.640 Allowed protected custom studies: | 2021-08-07 03:14:03.640 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-08-07 03:14:03.664 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-08-07 03:14:03.694 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-08-07 03:14:03.803 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-08-07 03:14:03.803 Received 5 login tokens. | 2021-08-07 03:14:04.013 Symbol settings MD5 received. Request ID: 1. | 2021-08-07 03:14:04.239 Symbol settings are up-to-date for cqg. | 2021-08-07 03:14:04.239 Files to Open on Startup | Opening file: CB_AceTrade_Micro_SP500.Cht | 2021-08-07 03:14:08.167 Loading DLL: D:\Sierra Charts_Dell\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ff887c20000 | 2021-08-07 03:14:08.230 F.US.MESU21 [C] 2 Min #2 | Reloading chart. | 2021-08-07 03:14:08.280 CQG WebAPI | Connecting to server api.cqg.com | 2021-08-07 03:14:08.286 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-08-07 03:14:08.286 Starting DelayedDownloadMonitoringTimer | 2021-08-07 03:14:08.287 Starting HDTimeoutTimer | 2021-08-07 03:14:08.287 Added historical Intraday data request for F.US.MESU21 to the queue. | 2021-08-07 03:14:08.287 Triggering next historical data download in queue. | 2021-08-07 03:14:08.287 F.US.MESU21 [C] 2 Min #2 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-07 03:14:08.287 F.US.MESU21 [C] 5 Min #3 | Reloading chart. | 2021-08-07 03:14:08.341 F.US.MESU21 [C] 5 Min #3 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-07 03:14:08.343 F.US.MESU21 [C] 30 Min #4 | Reloading chart. | 2021-08-07 03:14:08.358 F.US.MESU21 [C] 30 Min #4 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-07 03:14:08.360 F.US.MESU21 [C] 20 Sec #6 | Reloading chart. | 2021-08-07 03:14:08.408 F.US.MESU21 [C] 20 Sec #6 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-07 03:14:08.410 F.US.MESU21 #1 | Reloading chart. | 2021-08-07 03:14:08.427 F.US.MESU21 #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:08.446 F.US.MESU21 #5 | Reloading chart. | 2021-08-07 03:14:08.459 F.US.EPU21 [C] 2 Min #7 | Reloading chart. | 2021-08-07 03:14:08.477 Added historical Intraday data request for F.US.EPU21 to the queue. | 2021-08-07 03:14:08.481 F.US.EPU21 [C] 2 Min #7 | Waiting for historical downloads to complete with the IDs: 2, | 2021-08-07 03:14:08.481 Mapping F.US.MESU21 to MESU21. Service code: cme | 2021-08-07 03:14:08.494 HD Request # 1 | Downloading Intraday chart data for F.US.MESU21 to the file F.US.MESU21.scid. Service: cme | 2021-08-07 03:14:08.494 HD Request # 1 | Download start date-time: 2021-05-25 20:00:00.000000. File last date-time: 2021-08-06 14:43:00.018002 | 2021-08-07 03:14:08.495 HD Request # 1 | Disabling Intraday chart updating for symbol. | 2021-08-07 03:14:08.495 HD Request # 1 | Using server: ds23.sierracharts.com port 10150 | 2021-08-07 03:14:08.495 F.US.MESU21 #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:08.502 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-08-07 03:14:08.651 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-08-07 03:14:08.651 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2021-08-07 03:14:08.652 Socket (2) | Creating socket. | 2021-08-07 03:14:08.770 Socket (2) | New receive buffer size: 5242880 | 2021-08-07 03:14:08.771 Socket (2) | Connecting to IP: 216.1.90.130. | 2021-08-07 03:14:08.771 CQG WebSocket | Opening WebSocket. | 2021-08-07 03:14:08.819 CQG WebSocket | Sending WebSocket handshake. | 2021-08-07 03:14:08.819 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-08-07 03:14:09.307 CQG WebSocket | Server header | Connection: upgrade | 2021-08-07 03:14:09.307 CQG WebSocket | Server header | Sec-WebSocket-Accept: jEZPGf4F1FdfeKumHTkODwiaVDE= | 2021-08-07 03:14:09.307 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-08-07 03:14:09.307 CQG WebSocket | Server header | Upgrade: websocket | 2021-08-07 03:14:09.307 CQG WebSocket | Server header | | 2021-08-07 03:14:09.307 CQG WebSocket | Web socket state is now open. | 2021-08-07 03:14:09.307 CQG WebAPI | WebSocket connected. | 2021-08-07 03:14:09.307 CQG WebAPI | Sending market data logon message. | 2021-08-07 03:14:09.307 CQG WebAPI | Base Time: 2021-07-25T21:04:49. 2021-07-25 21:04:49 | 2021-08-07 03:14:09.578 CQG WebAPI | Logon successful. Session Token = qcxjyJar+P6rmIpziiLR2O+oXfEZgUVPxVkGASThuSsSo2qmInUGR57ZRLkLRVrR3UU9Ame/wg2 | 2021-08-07 03:14:09.578 CQG WebAPI | Connected to server complete. | 2021-08-07 03:14:09.578 Triggering next historical data download in queue. | 2021-08-07 03:14:09.582 Triggering next historical data download in queue. | 2021-08-07 03:14:09.582 Triggering next historical data download in queue. | 2021-08-07 03:14:09.582 Triggering next historical data download in queue. | 2021-08-07 03:14:09.582 Updated verified funded futures trading account ending date to: 2021-09-06 07:14:09 | 2021-08-07 03:14:09.587 CQG WebAPI | Sending Trade Accounts request message. | 2021-08-07 03:14:09.587 No download requests in the queue to start downloads for. | 2021-08-07 03:14:09.588 No download requests in the queue to start downloads for. | 2021-08-07 03:14:09.588 No download requests in the queue to start downloads for. | 2021-08-07 03:14:09.588 Mapping F.US.MESU21 to MESU21. Service code: cme | 2021-08-07 03:14:09.591 SC Data - All Services | Starting real-time market data updates for: F.US.MESU21 (MESU21). ID: 1 Service code: cme | 2021-08-07 03:14:09.591 SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 443 | 2021-08-07 03:14:09.592 CQG WebAPI | Sending symbol resolution request for F.US.MESU21. ID: 570682 | 2021-08-07 03:14:09.592 SC Data - All Services | Requesting security definition data for: F.US.MESU21 (MESU21). ID: 1 | 2021-08-07 03:14:09.592 DTC Client socket (3) | Creating socket. | 2021-08-07 03:14:09.593 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-08-07 03:14:09.593 DTC Client socket (3) | Connecting to IP: 216.1.90.130. | 2021-08-07 03:14:09.593 CQG WebAPI | Received symbol resolution report for symbol F.US.MESU21. Search Symbol: F.US.MESU21. Request ID: 570682. Contract ID: 1. | 2021-08-07 03:14:09.748 CQG WebAPI | Brokerage name: Advantage. Account Name: Noureddine Ouzahim | 2021-08-07 03:14:09.748 Updated verified funded futures trading account ending date to: 2021-09-06 07:14:09 | 2021-08-07 03:14:09.748 CQG WebAPI | Sending collateral subscribe request. | 2021-08-07 03:14:09.749 SC Data - All Services | Network connection to server complete. | 2021-08-07 03:14:09.766 SC Data - All Services | Starting socket receive thread. | 2021-08-07 03:14:09.766 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-08-07 03:14:09.766 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-08-07 03:14:11.482 SC Data - All Services | Sending logon request message. | 2021-08-07 03:14:11.482 SC Data - All Services | Received logon response. | 2021-08-07 03:14:12.388 SC Data - All Services | Server Name: SC Realtime Server. | 2021-08-07 03:14:12.388 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-08-07 03:14:12.388 SC Data - All Services | Successfully connected. | 2021-08-07 03:14:12.389 SC Data - All Services | Trading is not supported. | 2021-08-07 03:14:12.389 SC Data - All Services | Restarting real-time data updates for symbol: F.US.MESU21 -> MESU21 | 2021-08-07 03:14:12.389 SC Data - All Services | Received security definition for symbol F.US.MESU21 | 2021-08-07 03:14:12.638 CQG WebAPI | Sending positions subscribe request. RequestID: 570684 | 2021-08-07 03:14:14.567 CQG WebAPI | Sending orders subscribe request. RequestID: 570685 | 2021-08-07 03:14:14.568 Requesting market depth updates for: F.US.MESU21 if supported. | 2021-08-07 03:14:14.568 SC Data - All Services | Market Depth data has been rejected for symbol: F.US.MESU21. Not authorized for market depth. | 2021-08-07 03:14:14.826 HD Request # 1 | Sending historical data logon request message. | 2021-08-07 03:14:18.927 HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-08-07 03:14:24.097 HD Request # 1 | Sending historical data logon request message. | 2021-08-07 03:14:24.097 Socket (2) | CloseSocket call. | 2021-08-07 03:14:24.097 HD Request # 1 | Error downloading historical Intraday data for F.US.MESU21. Historical data logon error: Unsupported protocol version | 2021-08-07 03:14:24.098 Historical data download thread signaled to stop. | 2021-08-07 03:14:24.098 HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESU21 | 2021-08-07 03:14:24.098 Socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-08-07 03:14:24.098 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2021-08-06 18:43:00.018002 | 2021-08-07 03:14:24.103 HD Request # 1 | Completion time: 16s | 2021-08-07 03:14:24.103 HD Request # 1 | Intraday data download complete for F.US.MESU21. Unique request ID: 1 | 2021-08-07 03:14:24.104 Removing historical data download ID 1. | 2021-08-07 03:14:24.104 Real-time Intraday chart data file updates started for F.US.MESU21 | 2021-08-07 03:14:24.104 Intraday chart data file opened for F.US.MESU21 | 2021-08-07 03:14:24.104 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-08-07 03:14:24.104 Triggering next historical data download in queue. | 2021-08-07 03:14:24.104 Mapping F.US.EPU21 to ESU21. Service code: cme | 2021-08-07 03:14:24.104 HD Request # 2 | Downloading Intraday chart data for F.US.EPU21 to the file F.US.EPU21.scid. Service: cme | 2021-08-07 03:14:24.104 HD Request # 2 | Download start date-time: 2021-05-25 20:00:00.000000. File last date-time: 2021-08-06 14:43:00.018008 | 2021-08-07 03:14:24.109 HD Request # 2 | Disabling Intraday chart updating for symbol. | 2021-08-07 03:14:24.109 HD Request # 2 | Using server: ds21.sierracharts.com port 10149 | 2021-08-07 03:14:24.109 F.US.MESU21 [C] 2 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-07 03:14:24.145 F.US.MESU21 [C] 2 Min #2 | Reloading chart. | 2021-08-07 03:14:24.148 F.US.MESU21 [C] 5 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-07 03:14:24.164 F.US.MESU21 [C] 5 Min #3 | Reloading chart. | 2021-08-07 03:14:24.167 F.US.MESU21 [C] 2 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:24.175 Socket (4) | Creating socket. | 2021-08-07 03:14:24.184 Socket (4) | New receive buffer size: 5242880 | 2021-08-07 03:14:24.184 Socket (4) | Connecting to IP: 216.1.90.129. | 2021-08-07 03:14:24.184 Socket (2) | Write has completed. Shutdown being performed. | 2021-08-07 03:14:24.258 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-08-07 03:14:24.258 F.US.MESU21 [C] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:24.307 F.US.MESU21 [C] 30 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-07 03:14:24.373 F.US.MESU21 [C] 30 Min #4 | Reloading chart. | 2021-08-07 03:14:24.374 F.US.MESU21 [C] 20 Sec #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-07 03:14:24.378 F.US.MESU21 [C] 20 Sec #6 | Reloading chart. | 2021-08-07 03:14:24.381 F.US.MESU21 [C] 30 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:24.385 F.US.MESU21 [C] 20 Sec #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:24.416 Socket (2) | Socket gracefully closed by remote side. | 2021-08-07 03:14:24.423 Socket (2) | Closed. | 2021-08-07 03:14:24.423 F.US.MESU21 [C] 2 Min #2 | Reloading chart. | 2021-08-07 03:14:24.471 F.US.MESU21 [C] 5 Min #3 | Reloading chart. | 2021-08-07 03:14:24.480 F.US.MESU21 [C] 2 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:24.485 F.US.MESU21 [C] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:24.565 F.US.MESU21 [C] 20 Sec #6 | Reloading chart. | 2021-08-07 03:14:24.628 F.US.MESU21 [C] 30 Min #4 | Reloading chart. | 2021-08-07 03:14:24.636 F.US.MESU21 [C] 20 Sec #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:24.642 F.US.MESU21 [C] 30 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:24.660 HD Request # 2 | Sending historical data logon request message. | 2021-08-07 03:14:34.360 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-08-07 03:14:39.183 HD Request # 2 | Sending historical data logon request message. | 2021-08-07 03:14:39.183 Socket (4) | CloseSocket call. | 2021-08-07 03:14:39.183 Socket (4) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-08-07 03:14:39.183 HD Request # 2 | Error downloading historical Intraday data for F.US.EPU21. Historical data logon error: Unsupported protocol version | 2021-08-07 03:14:39.207 Historical data download thread signaled to stop. | 2021-08-07 03:14:39.207 HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EPU21 | 2021-08-07 03:14:39.207 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2021-08-06 18:43:00.018008 | 2021-08-07 03:14:39.208 HD Request # 2 | Completion time: 15s | 2021-08-07 03:14:39.208 HD Request # 2 | Intraday data download complete for F.US.EPU21. Unique request ID: 2 | 2021-08-07 03:14:39.208 Removing historical data download ID 2. | 2021-08-07 03:14:39.208 Real-time Intraday chart data file updates started for F.US.EPU21 | 2021-08-07 03:14:39.208 Intraday chart data file opened for F.US.EPU21 | 2021-08-07 03:14:39.208 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-08-07 03:14:39.208 Triggering next historical data download in queue. | 2021-08-07 03:14:39.208 No download requests in the queue to start downloads for. | 2021-08-07 03:14:39.209 F.US.EPU21 [C] 2 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-07 03:14:39.271 F.US.EPU21 [C] 2 Min #7 | Reloading chart. | 2021-08-07 03:14:39.272 F.US.EPU21 [C] 2 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:39.366 Socket (4) | Write has completed. Shutdown being performed. | 2021-08-07 03:14:39.405 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-08-07 03:14:39.405 Socket (4) | Socket gracefully closed by remote side. | 2021-08-07 03:14:39.578 Socket (4) | Closed. | 2021-08-07 03:14:39.578 F.US.EPU21 [C] 2 Min #7 | Reloading chart. | 2021-08-07 03:14:39.790 F.US.EPU21 [C] 2 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-07 03:14:39.920 SC Data - All Services | Starting real-time market data updates for: F.US.EPU21 (ESU21). ID: 2 Service code: cme | 2021-08-07 03:14:40.061 CQG WebAPI | Sending symbol resolution request for F.US.EPU21. ID: 570686 | 2021-08-07 03:14:40.061 SC Data - All Services | Requesting security definition data for: F.US.EPU21 (ESU21). ID: 2 | 2021-08-07 03:14:40.061 CQG WebAPI | Received symbol resolution report for symbol F.US.EPU21. Search Symbol: F.US.EPU21. Request ID: 570686. Contract ID: 2. | 2021-08-07 03:14:40.293 SC Data - All Services | Received security definition for symbol F.US.EPU21 | 2021-08-07 03:14:40.435 SC Data - All Services | Received security definition for symbol F.US.EPU21 | 2021-08-07 03:14:58.090 SC Data - All Services | Received security definition for symbol F.US.EPU21 | 2021-08-07 03:14:58.090 SC Data - All Services | Received security definition for symbol F.US.EPU21 | 2021-08-07 03:14:58.090 SC Data - All Services | Received security definition for symbol F.US.MESU21 | 2021-08-07 03:15:12.051 SC Data - All Services | Received security definition for symbol F.US.MESU21 | 2021-08-07 03:15:12.051 Saved Chartbook: CB_AceTrade_Micro_SP500.Cht. Time: 0.0079 seconds. | 2021-08-07 03:30:54.975 Saved Chartbook: CB_AceTrade_Micro_SP500.Cht. Time: 0.0063 seconds. | 2021-08-07 03:30:55.964 Added historical Intraday data request for F.US.MESU21 to the queue. | 2021-08-07 03:34:05.314 Intraday data recording state for symbol F.US.MESU21 is set to download 'Pending'. | 2021-08-07 03:34:05.314 Triggering next historical data download in queue. | 2021-08-07 03:34:05.314 HD Request # 3 | Downloading Intraday chart data for F.US.MESU21 to the file F.US.MESU21.scid. Service: cme | 2021-08-07 03:34:05.315 HD Request # 3 | Download start date-time: 2021-08-06 14:42:00.000000. File last date-time: 2021-08-06 14:43:00.018002 | 2021-08-07 03:34:05.316 HD Request # 3 | Disabling Intraday chart updating for symbol. | 2021-08-07 03:34:05.316 HD Request # 3 | Using server: ds23.sierracharts.com port 10150 | 2021-08-07 03:34:05.316 Socket (2) | Creating socket. | 2021-08-07 03:34:05.317 Socket (2) | New receive buffer size: 5242880 | 2021-08-07 03:34:05.317 Socket (2) | Connecting to IP: 216.1.90.130. | 2021-08-07 03:34:05.317 HD Request # 3 | Sending historical data logon request message. | 2021-08-07 03:34:15.496 HD Request # 3 | Setting DTC encoding to Binary VLS | 2021-08-07 03:34:20.352 HD Request # 3 | Sending historical data logon request message. | 2021-08-07 03:34:20.352 Socket (2) | CloseSocket call. | 2021-08-07 03:34:20.352 Socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-08-07 03:34:20.352 HD Request # 3 | Error downloading historical Intraday data for F.US.MESU21. Historical data logon error: Unsupported protocol version | 2021-08-07 03:34:20.400 Historical data download thread signaled to stop. | 2021-08-07 03:34:20.400 HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESU21 | 2021-08-07 03:34:20.400 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2021-08-06 18:43:00.018002 | 2021-08-07 03:34:20.402 HD Request # 3 | Completion time: 15s | 2021-08-07 03:34:20.402 HD Request # 3 | Intraday data download complete for F.US.MESU21. Unique request ID: 3 | 2021-08-07 03:34:20.402 Removing historical data download ID 3. | 2021-08-07 03:34:20.402 Real-time Intraday chart data file updates started for F.US.MESU21 | 2021-08-07 03:34:20.402 Intraday chart data file opened for F.US.MESU21 | 2021-08-07 03:34:20.402 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-08-07 03:34:20.402 Triggering next historical data download in queue. | 2021-08-07 03:34:20.402 No download requests in the queue to start downloads for. | 2021-08-07 03:34:20.402 Socket (2) | Write has completed. Shutdown being performed. | 2021-08-07 03:34:20.570 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-08-07 03:34:20.570 Socket (2) | Socket gracefully closed by remote side. | 2021-08-07 03:34:20.746 Socket (2) | Closed. | 2021-08-07 03:34:20.746 |
| [2021-08-08 15:30:01] |
| alphabettaoscar - Posts: 3 |
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Prière je ne trouve pas de réponse à mon problème de téléchargement d’historique dans le Post number 3. Prière j’ai besoin d’une réponse claire et précise à mon problème. Cordialement |
| [2021-08-09 06:59:19] |
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We are looking this over now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-09 07:26:57] |
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This is the problem: HD Request # 3 | Error downloading historical Intraday data for F.US.MESU21. Historical data logon error: Unsupported protocol version | 2021-08-07 03:34:20.400
We do not know why this is occurring and we cannot reproduce it and it does not make technical sense either why it is occurring. It is a problem that should really never occur.Is there anything unusual about the Internet connection that you are using? We want you to update to prerelease 2295 following these instructions to ensure that you are running the very same build that we are in testing: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-09 07:27:18
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