Support Board
Date/Time: Fri, 31 Oct 2025 21:54:43 +0000
Package 11 with Denali - EUREX doesn't work
View Count: 669
| [2021-08-04 13:33:48] |
| User330092 - Posts: 9 |
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Hello, I was using package 11 through all JULY as a "test period". Everything works fine. I am Transact user so what i did today: 1.OPT OUT from receiving EUREX data from TRansact 2. Renew 11package with DENALI 3. Open platform as always -> no quatation for Eurex. 4. Ofcourse i want my trades go through Transact as my broker. How can i fix this? Best Regards Date Time Of Last Edit: 2021-08-04 13:36:25
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| [2021-08-04 13:44:22] |
| John - SC Support - Posts: 42699 |
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You did not go through all of the setup for the Denali Exchange Data Feed. Follow all of the instructions here: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_EUREX For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-04 14:08:47] |
| User330092 - Posts: 9 |
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What is the exact name of broker i should type in ( I use Transact) but as i understand this might not be a proper name. Please navigate me through this step.
Date Time Of Last Edit: 2021-08-04 14:09:45
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 Screenshot_1.png / V - Attached On 2021-08-04 14:09:41 UTC - Size: 12.72 KB - 197 views |
| [2021-08-04 16:09:23] |
| John - SC Support - Posts: 42699 |
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You will type in "TransAct" (no quotes) for the Broker there.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-04 17:04:40] |
| User330092 - Posts: 9 |
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Field Signed -> should be My full name or just login used as subscriber?
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| [2021-08-04 18:20:01] |
| John - SC Support - Posts: 42699 |
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Your proper full given name.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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