Support Board
Date/Time: Sun, 02 Nov 2025 20:58:30 +0000
Data Delayed PRO - CME - should be live
View Count: 700
| [2021-04-11 22:31:56] |
| DayTraderEsad - Posts: 121 |
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I have restarted the computer , and tried to changed servers from 1 to 2 to be primary. I have deleted and redownloaded all data. Data is delayed still. I have also disconnected and connected multiple time and it keep being delayed. Can you look into this please?
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| [2021-04-11 22:51:08] |
| h0408365 - Posts: 14 |
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Same here, not getting any data for ES
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| [2021-04-11 23:18:35] |
| DayTraderEsad - Posts: 121 |
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Data is live, but it is missing data from 15:33: 15:56 PST - It is missing data across all products ES, NQ, RTY which is affected the calculation of the studies on the chart. I have attached a zoomed in snapshot so you can see the missing times.
Date Time Of Last Edit: 2021-04-11 23:19:46
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 missing data.PNG / V - Attached On 2021-04-11 23:16:51 UTC - Size: 27.35 KB - 240 views |
| [2021-04-12 01:41:06] |
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Refer to this post here regarding this and the missing data: Denali Data Feed CME Group Market Data Feed Interruption - Some Servers First Hour 2021-04-11 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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