Support Board
Date/Time: Tue, 01 Jul 2025 15:31:57 +0000
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| [2021-04-09 00:01:02] |
| Jose Gomez - Posts: 2 |
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Hello, I had a question regarding the new billing policy implemented by Sierra Chart at the beginning of this month. I recently signed up for an AMP Futures account and was ready to start using Sierra Charts as my designated live trading platform. However, the recent change in billing from paying through AMP to directly paying to Sierra Chart has left me with a bit of confusion regarding where to pay to get the services that I require. My question is, would I have to pay the monthly subscription for real-time CME data (from CQG) through AMP Global or would I pay for that through Sierra Chart? Also, is there an additional monthly fee I would have to pay SC to gain access to placing live trades through the platform? In essence, what would be the total monthly costs for using the SC platform for simply placing live trades and having access to real-time data? Thank you, Jose Gomez |
| [2021-04-09 14:39:41] |
| John - SC Support - Posts: 40684 |
|
You only need to pay to us (Sierra Chart), the services that you are using from us. From what you have stated, this would just be your Usage Time with us, as you would be getting your data from CQG. Refer to the following for the package costs: Description of Service Packages and Pricing: Packages If you decide to get your data from (and we highly recommend it), then you would also pay for your data to us directly. Refer to the following for more information regarding data from the CME Group: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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