Support Board
Date/Time: Sun, 02 Nov 2025 19:19:40 +0000
How to choose trading server in the new update
View Count: 745
| [2021-02-12 03:02:19] |
| tuanluu20902 - Posts: 24 |
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Hi, I need to change my server such as Chicago, Singapore, Europe, etc. I recently updated to the latest SC and now I cannot find that option anymore. |
 Server set.PNG / V - Attached On 2021-02-12 03:02:05 UTC - Size: 10.11 KB - 241 views |
| [2021-02-12 19:44:11] |
| tuanluu20902 - Posts: 24 |
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Hi, does anyone have an answer yet? Also is there any way to change those settings menu back to white like previous releases? The dark one is not very UX friendly. |
| [2021-02-12 20:37:59] |
| User657945 - Posts: 226 |
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Are you on 2226 or 2227 version? I'm on 2226 and it works fine on 2227 or 2228 that are prerealese it could be possible to have some issues.
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| server2226.PNG / V - Attached On 2021-02-12 20:37:53 UTC - Size: 49.82 KB - 234 views |
| [2021-02-12 21:39:10] |
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After selecting Rithmic, press the A button beside that selection or go to another line, and the window will update and show the list of Servers. Documentation: Settings Windows Interface The color settings are fully adjustable through the Graphics Settings window: Graphics Settings The settings begin with Settings Window: Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-12 21:53:56] |
| John - SC Support - Posts: 42699 |
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There appears to be some circumstances in which the Server option is not showing up when selecting the Rithmic service. We are looking into this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-12 22:15:33] |
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We will have this resolved and a new version out within an hour.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-12 22:57:10] |
| John - SC Support - Posts: 42699 |
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We have the issue resolved for having the server options show up when selecting the Rithmic service. Please update to version 2229 for this fix.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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