Support Board
Date/Time: Wed, 02 Jul 2025 05:50:41 +0000
Delayed datafeed
View Count: 615
| [2021-01-26 15:51:50] |
| LeoTrade - Posts: 3 |
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Hi, My data feed is delayed around 10 minutes and 10 seconds. When I contacted AMP Futures I was that the delay is from Sierra! I am not sure if this is related to the service package I have? Could you please assist? Thanks! |
| [2021-01-26 16:22:10] |
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Your account with AMP, is it set up on CQG or TT?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-26 16:46:01] |
| LeoTrade - Posts: 3 |
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Whatever is through Sierra, Package 5 and Denali
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| [2021-01-26 17:08:56] |
| John - SC Support - Posts: 40702 |
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The problem is that you have not connected to your trading account. This is necessary in order to qualify you as a Non-Professional to the CME Group. In order to point you to the proper instructions we need to know if you are setup with AMP to use CQG or the Sierra Chart Order Routing Service (it may be listed as TT) for your trading. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-26 18:15:49] |
| LeoTrade - Posts: 3 |
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Setup to use TT
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| [2021-01-26 18:17:57] |
| John - SC Support - Posts: 40702 |
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Then follow through these Setup Instructions: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-26 23:07:06] |
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We need you to complete this form: https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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