Support Board
Date/Time: Wed, 02 Jul 2025 00:49:17 +0000
Need Real-time Cash Indices
View Count: 999
| [2020-12-31 23:46:38] |
| User426308 - Posts: 18 |
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Here's the scenario: Currently, I get Sierra Charts through TransAct; however, for my trading methodology, I need real time cash indices ($INX, $OEX, $DOWI), which TransAct does not provide. So, I signed up for the Denali data feed, which appears to provide those cash index symbols through the CME and CBOT exchanges that I signed up for. TransAct advised me that I need to opt out of their data feed (I'm signed up for their level 5 service), which would also drop my Sierra Charts with them and get Sierra Charts as a stand-alone charting platform. Is this true and what's the procedure for doing this. I need ES futures data with market depth and the aforementioned cash index symbols plus the NYSE Tick, which is on the GBLX, which I also signed up for. There's gotta be a way to do this but I need some guidance here... Regards, |
| [2021-01-02 03:59:56] |
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For those cash indices you need to use the Sierra Chart Exchange Data Feed. Not the Denali Exchange Data Feed. Here is the relevant documentation: Sierra Chart Exchange Data Feed You will need to subscribe to S&P indices, CBOE indices, and also Dow Jones indices. We do see you are using the Denali Exchange Data Feed now which we do recommend you continue to use for CME group data. TransAct advised me that I need to opt out of their data feed (I'm signed up for their level 5 service), which would also drop my Sierra Charts with them and get Sierra Charts as a stand-alone charting platform. Is this true and what's the procedure for doing this. You do not necessarily have to do this. It is up to you. Generally we think it is better so you are in full control of paying for Sierra Chart.If you want to do this, just simply tell Transact that you no longer want to pay for Sierra Chart through them. Let us know when that is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-02 04:01:18
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| [2021-01-05 15:13:04] |
| User426308 - Posts: 18 |
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GM, If I stay with my current level 5 service through TransAct (which also includes futures data), would I just need to activate the "Sierra Charts Exchange Data Feed" plus whatever indices I need, in which case I would not need Denali at all? Regards, Erich Date Time Of Last Edit: 2021-01-05 21:35:33
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| [2021-01-05 21:35:27] |
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Yes that is correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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